Tweet
Hi All , we booked a holiday with Tui for 4 people travelling April 2019 we have paid the initial deposit of £300 it looks like we may need to cancel it due to a possible operation coming up in the next two months which involves a knee replacement . I am the lead person booking it , and both I and my wife have insurance, but the other two travellers dont and its one of these that is involved with the proposed operation . Do you think its possible to cancel the holiday without having to pay the full amount , and do you its possible I could make a claim on my insurance for the deposit ? I have looked through TUI's jargon but its not clear as to where I stand . I did another search and it stated that TUI could be able to ask for the full balance .. is this correct . Any guidance appreciated please
Loading...
-
Tags: None -
Need to see the full wording of your insurance policy, but unlikely it will be covered although may depend on your relationship with the person undergoing the operation. -
Their cancellation terms seem fairly straight forward:
Period Before Departure When Notice Of Cancellation Is Received/ Percentage Of Total Booking Price
70 days or more (Loss of deposit)
69 - 57 days = 30%
56 - 43 days = 50%
42 - 29 days = 70%
28 - 15 days = 90%
14 - 0 days = 100%
Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid. Where extra facilities or transport options, see Sections 10 and 11.4, are non-refundable, in part or in full, the cost of these will be added to the cancellation charge you have to pay..
If you booked using a Low Deposit Offer, the full deposit amount stated on your confirmation invoice will need to be paid upon cancellation.
The cancellation charge may be higher for certain travel arrangements, such as coach tours or scheduled airfares. Please ask for details of cancellation charges when you book and check your insurance policy to see if you'd be covered for the cost of any cancellation charges.
Comment
Comment