This is an unusual issue.
My Wife travelled with Ukrainian International (UIA) in October to Kiev from London Gatwick. The flight was delayed by 8 hours and she filled in a form to claim under the EU rules about flight delays Euro 400.
The airline rejected the claims stated exceptional circumstances (but provided no details at all of what they were)
We contacted the CAA and the took up the matter for us, but got nowhere they said in writing that UIA CANNOT claim exceptional circumstances and they should pay us. If they did not we should put in a County Court Claim and they kindly directed me to Money Claims Online.
I put in a claim, which UIA did not respond to - Great I thought.
We got Judgement and a CCJ
I sent the baliffs around to their UK office and the response back was - no assets that could be realised.
Off course this is rubbish as the Airline has Millions of Dollars of planes - though I guess they are registered in Ukraine.
How to proceed next? It is clear they are hiding behind the rules and using their non UK / EU base to avoid paying.
I don't like their approach to this but also I dont want to throw good money after bad.
Thoughts everyone?
Thanks
Adrian
My Wife travelled with Ukrainian International (UIA) in October to Kiev from London Gatwick. The flight was delayed by 8 hours and she filled in a form to claim under the EU rules about flight delays Euro 400.
The airline rejected the claims stated exceptional circumstances (but provided no details at all of what they were)
We contacted the CAA and the took up the matter for us, but got nowhere they said in writing that UIA CANNOT claim exceptional circumstances and they should pay us. If they did not we should put in a County Court Claim and they kindly directed me to Money Claims Online.
I put in a claim, which UIA did not respond to - Great I thought.
We got Judgement and a CCJ
I sent the baliffs around to their UK office and the response back was - no assets that could be realised.
Off course this is rubbish as the Airline has Millions of Dollars of planes - though I guess they are registered in Ukraine.
How to proceed next? It is clear they are hiding behind the rules and using their non UK / EU base to avoid paying.
I don't like their approach to this but also I dont want to throw good money after bad.
Thoughts everyone?
Thanks
Adrian
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