An ex-customer is refusing to remove my products from their website, what can I do?

[HpySafePlace]

The menus, links and product details are still there but with a little note added underneath each image to say, “currently unavailable”.

My products are quite "photogenic" so I can see why they might want to keep them there:

Using my imagery to help their website.
Driving traffic to their website.
Making customers think the products no longer exist.
Switching customers to competitor products (which they can offer).

I have very politely (twice) requested the pages are removed, without success!

[atticus]

Do you own any trade marks that the other party is using?

Have you previously permitted use of your images? If so, can you withdraw that permission? What I am leading to here is whether you can demand removal of the images on grounds of copyright infringement.

[HpySafePlace]

Thank you for your reply.

Briefly,

I have never registered any trademarks.

Most of the images they use are mine (I’d say 90%) but they have taken the odd pic themselves and I would have sent those over the years; so I’d say yes, the images “did” have my permission.

The product listings on their website also have my business name on them.

[dslippy]

Identify exactly which are your images, and withdraw consent for their continued use. Say that continued use after a reasonable time will be copyright infringement.

[HpySafePlace]

Many thanks, I'll report back here what develops.