NHS Dentists - duty of care question

[orfoster]

Hello,

Over the weekend, the better half had quite bad tooth ache. She's in the middle of moving from her old Dentist (miles away) to a local dentist. Neither her old or her new would accept her because at the new dentist she hadn't had her 1st appointment.

So...I managed to get her an Emergency Appt in another town (same company as new dentist), she needs follow up treatment relatively quickly though and I'm just waiting to speak to the dentist this morning who's gonna tell me they can't see her until the end of October.

Does anyone have a duty of care to see her? My common sense approach says, if you have an issue with something you buy in like Tesco, you can take it back to any store, surely if the dentists in question (emergency and new) are both ADP, don't they as an organisation have a duty to follow up?

Cheers

Oli

[enaid]

Re: NHS Dentists - duty of care question

Hi, I would have thought the 'duty of care' was covered by the emergency appointment. I do know there should always be an emergency dentist available.
As for your new dentist and lack of appointments till the end of the month, I think if you explain the situation they may get you in sooner or put you in place of a cancellation.

[orfoster]

Re: NHS Dentists - duty of care question

Hi, I would have thought the 'duty of care' was covered by the emergency appointment. I do know there should always be an emergency dentist available.
As for your new dentist and lack of appointments till the end of the month, I think if you explain the situation they may get you in sooner or put you in place of a cancellation.

You're right, the Duty of Care is with emergency dentist as they started the treatment. Got it down from 9 November to 15 October