PPI offer

[Donel361]

Hi there,

I was wondering if you advise me on whether to accept a PPI settlement. I took out a Burton's scorecard in 1999 through their finance company GE CAPITAL BANK. Apparently this company is now owned by Santander. After 20% income deductions etc they have offered me £1050 saying that anything prior to 2005 I will have to prove as the don't have records. Does this sound reasonable of them to say?

[EXC]

Re: PPI offer

They're not required to hold information that far back so as frustrating as it is there's not much you can do. I suppose you could accept their offer and send a subject access request in the hope that brings anything up further back.

[Donel361]

Re: PPI offer

I was thinking the same but just wanted to check. Thanks for replying.