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I know, I know I should have done this myself but...
I signed up with the Claims Guys in November last year. I was more than happy to pay them 30% of any successful PPI claims (and I still am) but I nothing has come of any claims.
In January a work colleague told me I could submit a claim for miss-sold packaged bank accounts, which mine was because I was told I had to sign up to it to get an overdraft and mortgage.
So I submitted a claim directly to the bank online at the end of Feb, they acknowledged the claim directly to me a few days later, I got a claim reference number a few days after that then I was actually given a substantial refund last week.
So the Claims Guys have today sent me an invoice for over £700 for 'their fees' despite having nothing to do with this claim, apart from the fact that the bank sent them a copy of my upheld complaint letter.
Should I pay them? Are they entitled to this money?
I signed up with the Claims Guys in November last year. I was more than happy to pay them 30% of any successful PPI claims (and I still am) but I nothing has come of any claims.
In January a work colleague told me I could submit a claim for miss-sold packaged bank accounts, which mine was because I was told I had to sign up to it to get an overdraft and mortgage.
So I submitted a claim directly to the bank online at the end of Feb, they acknowledged the claim directly to me a few days later, I got a claim reference number a few days after that then I was actually given a substantial refund last week.
So the Claims Guys have today sent me an invoice for over £700 for 'their fees' despite having nothing to do with this claim, apart from the fact that the bank sent them a copy of my upheld complaint letter.
Should I pay them? Are they entitled to this money?
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