PPI Claim Agent Charging More Than Agreed

[max32]

Hi,

A PPI agent that i had dealings with 10 years ago on other matters sent me a letter to say they could look in to all my PPI and see if there was any claims available to get.

The letter said they would charge 25% for each case that paid out. Since I could not remember who I had dealings with over the last 20 to 25 years, I would give it a go. I signed the forms and sent them back.

So far there has been 2 cases settled. One of them has paid out already and the other is still to sent the money.

I received a demand from my PPI agent for 25% + vat. There was no mention of any percentage fee plus vat.

My question is can I go to my PPI agent and say I will pay them 25% only as agreed or am I royally screwed?

I personally think that being an individual, the company should have stated that it should have been 25% plus vat in the initial contact. And just cause they are a business that VAT automatically follows. I have never signed any paperwork stating that there was a 25% fee due plus vat.

I have no issue paying the 25% as agreed, just not with the plus vat added.

Any help and assistance would be appreciated.


Thanks,

Max

[EXC]

Re: PPI Claim Agent Charging More Than Agreed

Hi,

I have never signed any paperwork stating that there was a 25% fee due plus vat.

Could you post up what you did sign and the original letter?

Also who is the company?

The rules state (at 11 (e) ) that you should have recieved information on an example of the 'actual cost in pounds' before you signed any contract.