• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Capital One PPI refund signature query

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Capital One PPI refund signature query

    Hello there,

    I had a Capital One credit card that I defaulted on in 2009. After going through the unenforceable route they never supplied me with a copy of the CCA. At the same time I also put in for a reclaim on the PPI they'd sold me on the account.

    At that time they turned down the PPI claim and I never did anything else about it.

    Capital One sold the debt to Lowells and even after telling them that I'd never received the signed CCA, they told me that they were contacting Capital One to obtain it. Apparently Capital One still can't find a signed CCA so it's back on hold.

    Last week I recieved a letter from Capital One saying that they'd reviewed my PPI claim and now accepted it and that I was due a payment which even though they'd sold the debt to Lowells as a gesture of good will they were going to send me a cheque for the amount (around £1500).

    Now today I've recieved a letter saying that they can't do that as the signature they have on file does not match the signature of my letter. Can only assume that the letter they refer to is the one for the PPI reclaim.

    They want me to send them a copy of a either my driving licence or passport with a copy of my signature. Then after that they can send me the cheque.

    Just really worried that they're trying something underhanded to be able to obtain a copy of my signature, which after all this I really wouldn't put it past them.

    Does anyone have any experience of this before? Really could do with some advice as the money would be really desperately handy right now.

    Thanks in advance for any help.
    Tags: None

  • #2
    Re: Capital One PPI refund signature query

    I doubt there is anything wrong here, Capital One has no interest in what Lowell does with the debt now so no problem giving the information required.
    If you want the money of course.

    nem

    Comment


    • #3
      Re: Capital One PPI refund signature query

      Hi there,

      Thanks for the reply.

      Maybe it's just bad timing with the PPI refund coming along just as Lowell are supposedly asking them for a signed copy of the CCA which doesn't seem to exist. Probably just me being paranoid about it. Just don't want my signature to suddenly be transferred to a CCA.

      Thanks again.

      Comment


      • #4
        Re: Capital One PPI refund signature query

        The PPI reclaim is a separate matter!

        Comment

        View our Terms and Conditions

        LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

        If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


        If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
        Working...
        X