Natwest credit card ppi redress offer help

[Bazza]

Re: Natwest credit card ppi redress offer help

Got it---Well done--

Give me a day as going out today ++ it takes me a while to get my head round CC cases (I specialize in Loans Redress)--but if I have queries --I will contact Bill privately

Re DISP

see here

http://www.legalbeagles.info/forums/...338#post350338

Many Thanks and good luck.

Thanks for your time.

[Bazza]

Re: Natwest credit card ppi redress offer help

Got it---Well done--

Give me a day as going out today ++ it takes me a while to get my head round CC cases (I specialize in Loans Redress)--but if I have queries --I will contact Bill privately

Re DISP

see here

http://www.legalbeagles.info/forums/...338#post350338

Just received the attached response to my enquiry in relation to calculated offer figure.

Should I still be asking for confirmation of compound interest % charged as it varied from opening to closing of account ?

Also where there were missing statements from May 1992 to Dec 1993 in which they advised they had no details, how do they calculate the monthly premiums, considering Apr 1992 amount was £4.06 and Jan 1994 was £3.23 ?

I still can't work out how they calculated the statutory interest figure ?

Finally they mention retrieving details from their electronic records - why wasn't details submitted as part of my SAR ?

Cheers

Bazza

[Bazza]

Re: Natwest credit card ppi redress offer help

Further to the last letter received, I again requested more information regarding NatWest / RBS breakdown. As of today I have not received anything further.

Would anyone know how they calculated missing statement amounts from May 1992 to Dec 1993 ?

They previously also mentioned that they took details from there electronic records and the statements I provided. What are these electronic records, considering that they advised that they had no details of any ppi payments as part of my Subject Access Request ?

The account balance was paid off and closed. If they proceed to offset against a completely different Natwest Credit Card account that is in arrears, am I entitled to the net statutory interest amount of £703.37 ?

Thanks

[Bazza]

Re: Natwest credit card ppi redress offer help

Further to the last letter received, I again requested more information regarding NatWest / RBS breakdown. As of today I have not received anything further.

Would anyone know how they calculated missing statement amounts from May 1992 to Dec 1993 ?

They previously also mentioned that they took details from there electronic records and the statements I provided. What are these electronic records, considering that they advised that they had no details of any ppi payments as part of my Subject Access Request ?

The account balance was paid off and closed. If they proceed to offset against a completely different Natwest Credit Card account that is in arrears, am I entitled to the net statutory interest amount of £703.37 ?

Thanks

Today I received a text from RBS advising that payment will be issued by 19 Feb 2015 ?

No mention of a response to my further enquiries regarding payment method - just mention about IVA / insolvency or have any outstanding debt on any accounts with RBS my payment will be impacted ??? This account was fully paid up and settled.

Should I be contacting FOS ?

[Bazza]

Re: Natwest credit card ppi redress offer help

After further discussions with the Financial Ombudsman about offsetting and further correspondences with RBS/NatWest, I today recieved confirmation of increased offer and a cheque for the whole amount

It just goes to show if you do not agree with their figures, complain.

Cheers

Bazza

[Turboman]

Re: Natwest credit card ppi redress offer help

Any new figures Bazza?

[Bazza]

Re: Natwest credit card ppi redress offer help

Any new figures Bazza?

Hi Turboman,

It was slightly higher than their original offer and nearer to what figures I had.

I only received a letter and cheque attached in which I have banked today.

I spoke to the Financial Ombudsman this morning on another RBS / NatWest issue in which I will post up later, and they did say that they have been receiving a high number of complaints regarding their figure calculations.

They said to go back again and ask for a clearer breakdown, in which I will and if no further details forthcoming to submit another complaint.