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I claimed back PPI on a loan I took out with Lloyds TSB and received a settlement which was upheld in part.
In June 2014 I read that this was incorrect and I should have received full repayment of my PPI so I wrote to Lloyds on 13 June 2014 and asked them to look into this.
I received no reply to my letter so I wrote to them again on 30 June. Again I received no reply so I wrote again on 04 August 2014. Guess what? Still no reply.
I could phone them but I need to get a written reply so that if they refuse to repay the outstanding PPI I will have a letter to send to the Financial Ombudsman.
In June 2014 I read that this was incorrect and I should have received full repayment of my PPI so I wrote to Lloyds on 13 June 2014 and asked them to look into this.
I received no reply to my letter so I wrote to them again on 30 June. Again I received no reply so I wrote again on 04 August 2014. Guess what? Still no reply.
I could phone them but I need to get a written reply so that if they refuse to repay the outstanding PPI I will have a letter to send to the Financial Ombudsman.
) I had 3 cases where companies behaved in a similar way. When I contacted them, they denied receiving anything from me. I did send everything by special delivery and furthermore even asked to witness what I included in the envelope (such as documents, cheque for £10 for SAR, NI contributions etc.). When companies told me they had no record of it, I emailed to their CEO the proof, including tracking number, the tracking information, the name and signature of the person who signed for it from their company, the date, time and the information about the content witnessed with the signature.
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