Barclays accept PPI claim and offer a small amount?

[Longford1]

Hi

I am a newbie on LegalBeaqles and am looking for help. Barclays have accepted my PPI claim but are offering a very small refund (£410) and I'm not sure what to do next?

In January 2012 I wrote to Barclays regarding my mis-sold PPI payment protection on my credit card. I had PPI insurance from some time in 1992 up until 2004. Barclays wrote back very quickly not accepting our claim, but after I engaged the Financial ombudsman, Barclays accepted my claim and offered £159. They stated that they no longer held records prior to 2005 and this was the best they could do.

Luckily I still had some statements (not all) from 1996-2003 and was able to see that, on the statements I had the PPI repayments were £228. So on advice from the financial ombudsman I again wrote to Barclays in June 2013. Now in April 2014 Barclays have written back offering £410. Is this a fair refund? what should I do next? what can I do next.

Any help much appreciated!!

[di30]

Re: Barclays accept PPI claim and offer a small amount?

Hi and welcome

Maybe contact the FOS again as a general query and tell them they have offered you a higher amount, but your not sure if your completely satisfied with that offer.

If you live locally to Barclays, maybe call by and ask if they by any chance hold any details from earlier years of that particular account, sometimes if the data dept do not hold the info, maybe the bank will have them achived.

My bank provided me with some of my info that never arrived in a Subject Access Request (SAR), but only call in to the branch if passing one and give it a go if you can.

Good luck! x