Hi,
It has been a long battle but I have finally had my partners HSBC PPI complaint upheld. HSBC offered her redress but I am very confused after asking for a breakdown of how they have calculate their offer.
If someone could explain this I would be greatful....
Her original loan for £9,000 was taken out in May 2010 over 44 months at 11.9%, over this period the PPI they added cost an extra £2,048 - yet only offering redress of £1.444.40!
This is the breakdown they have sent:
If anyone can explain this I would be so grateful.
Many thanks
It has been a long battle but I have finally had my partners HSBC PPI complaint upheld. HSBC offered her redress but I am very confused after asking for a breakdown of how they have calculate their offer.
If someone could explain this I would be greatful....
Her original loan for £9,000 was taken out in May 2010 over 44 months at 11.9%, over this period the PPI they added cost an extra £2,048 - yet only offering redress of £1.444.40!
This is the breakdown they have sent:
APR% = 11.9%
Amount of Loan = £9,000
Loan Term = 44 Months
Monthly Premium (excl PPI) = £247.00
Protection Premium Payable = £ 1,672
Monthly Premium (inc PPI) = £325.00
Total PPI Premium Cost = £2,038
Protection Start Date = September 2006
Protection Cancellation Date = May 2010
Calculation Date = August 2010
PPI Premium Redress = £1,187.18
Plus taxable interest at 8% = £257.22
OFFER = £1,444.40
They say in their letter that they use complicated calculation tools devised by their finance/compliance and legal teams and that these are tested and approved and meet the regulator guidlines.Amount of Loan = £9,000
Loan Term = 44 Months
Monthly Premium (excl PPI) = £247.00
Protection Premium Payable = £ 1,672
Monthly Premium (inc PPI) = £325.00
Total PPI Premium Cost = £2,038
Protection Start Date = September 2006
Protection Cancellation Date = May 2010
Calculation Date = August 2010
PPI Premium Redress = £1,187.18
Plus taxable interest at 8% = £257.22
OFFER = £1,444.40
If anyone can explain this I would be so grateful.
Many thanks
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