Ppi mercantile credit

[bigspectre]

can anyone advise on where to send questionnaires for Mercantile Credit, ex Liverpool. I know they were part of Barclays in the 90s but Barclays have returned my questionnaires saying they cannot find me. I was not in possession of any account Numbers at this stage. I have since received a copy of my PPI Insurance account number from Barclays in Dublin and forwarded it to Barclays in London who have acknowledged receiving it and are looking into it. 6 weeks later and no reply. I am aware that Mercantile Credit may now be Barclays Marine finance in Basingstoke and I should be dealing with them.

[di30]

Re: Ppi mercantile credit

Hi there

Did they say when to expect a response?

Normally after acknowledging the letter, they should say, but usually they do have 8 weeks.

[bigspectre]

Re: Ppi mercantile credit

Hi there

Did they say when to expect a response?

Normally after acknowledging the letter, they should say, but usually they do have 8 weeks.

No I will give them another 2 weeks which will take it up to the eight week period and then submit a fresh claim to Barclays Marine Finance if I have not heard from the other.