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just had success with aig they repid all money that I paid for the PPI but

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  • #16
    Re: just had success with aig they repid all money that I paid for the PPI but

    Originally posted by di30 View Post
    How long ago did they take to respond to say they would be passing it on to the relevant dept?
    28th July

    Comment


    • #17
      Re: just had success with aig they repid all money that I paid for the PPI but

      Sorry for the delay in getting back.
      Send them a reminder, and tell them if you hear nothing by 14 days you will be taking this matter further.

      Good luck.

      Comment


      • #18
        Re: just had success with aig they repid all money that I paid for the PPI but

        done that they are not replying to emails so the only thing I know to do now is the fos sent there questionaire back hope it doesn't
        take a year though thanks for your help so far

        Comment


        • #19
          Re: just had success with aig they repid all money that I paid for the PPI but

          Your welcome.

          Was the email you sent - was it to the CEO?

          Good luck when you complain to the FOS, remember if in any hardship, let them know in order for them to consider fast tracking...

          Comment


          • #20
            Re: just had success with aig they repid all money that I paid for the PPI but

            Originally posted by di30 View Post
            Your welcome.

            Was the email you sent - was it to the CEO?

            Good luck when you complain to the FOS, remember if in any hardship, let them know in order for them to consider fast tracking...
            sorry didn't reply to all your question yes I emailed there CEO although I only got the response from his PA I have just emailed there Compliance dept so Hopefully I won't have to wait another 8 weeks I have also pressed the fos that I should be a hardship case as I don't won't to have to wait up to a year to get this resolved.
            another small question is there a time limit to making these complaints. the fos have now said I have to wait 8 weeks although I first contacted Allianz towards
            the end of July so I don't know why that is but the woman wouldn't listen to what I was saying.
            Last edited by halsaps; 11th October 2013, 16:35:PM. Reason: addition

            Comment


            • #21
              Re: just had success with aig they repid all money that I paid for the PPI but

              got response from allianz it is as fashiion world that the time limit means they won't pay anything is this true they won't give a date when it was closed
              is it true that there are time limits help v v much appreciated

              Comment


              • #22
                Re: just had success with aig they repid all money that I paid for the PPI but

                Rubbish, there is no time limit!
                The time would run from the date that you found out that the PPI was mis-sold.

                Comment


                • #23
                  Re: just had success with aig they repid all money that I paid for the PPI but

                  the above companies aig and fashion world are still not budgeing will the fos be able to make them is there any reason how they could get out of paying it
                  I provided the fos with statements which showed I was paying it but they still refuse to offer any compensation. help gratefully received.

                  Comment


                  • #24
                    Re: just had success with aig they repid all money that I paid for the PPI but

                    Hi
                    What have the FOS actually said about this?
                    (I take it your case been passed on to an Adjudicator now)?

                    Comment


                    • #25
                      Re: just had success with aig they repid all money that I paid for the PPI but

                      Originally posted by di30 View Post
                      Hi
                      What have the FOS actually said about this?
                      (I take it your case been passed on to an Adjudicator now)?
                      this is what he said
                      Dear I write with regards to your recent email. Thank you for providing us the information requested.
                      I have reviewed the letter from Allianz Insurance PLC dated 23 October 2013, this does not appear to be a complete final response letter giving you referral rights. I have also reviewed the response received from JD Williams, this does not appear to be a complete final response letter giving you referral rights either. In order for us to look into a complaint the business you are complaining about must refer you to us. Once we have a complete final response letter we can look into your complaint. Please provide us with such letter for us to progress your complaint.
                      I hope our requirements are clear, however, if you have any further questions please do not hesitate to contact us.
                      I will add the letters shortly when I have deleted my details thanks for reply

                      Comment


                      • #26
                        Re: just had success with aig they repid all money that I paid for the PPI but

                        this Allianz responseattached
                        and fashion world
                        Dear M
                        Please note that our final response was sent to you via email on 25th April 2013 and is shown in the email trail below.
                        Yours sincerelyPippa Dutton
                        Insurance Admin - Compliance Dept
                        Attached Files

                        Comment


                        • #27
                          Re: just had success with aig they repid all money that I paid for the PPI but

                          Hi there

                          So is the FOS suggesting the letter above is not the final decision?


                          When we receive a final response from the business we orginally make a complaint to, if a final decision they must made it clear by also enclosing a leaflet of the FOS, and details of how to complain to them, 6 months as from the final decision letter.

                          If you have not received the copy of the letter from J'D then I would contact them and ask them for a copy of it, or ask the business who wrote this letter to give you a copy if they have this.

                          Comment


                          • #28
                            Re: just had success with aig they repid all money that I paid for the PPI but

                            I am sure Allianz would have but the jd williams was done over email. thanks for replying as it is late

                            Comment


                            • #29
                              Re: just had success with aig they repid all money that I paid for the PPI but

                              Originally posted by halsaps View Post
                              I am sure Allianz would have but the jd williams was done over email. thanks for replying as it is late
                              LOL I dont mind, I'm up late anyway lol x
                              Can you forward the email on to the Adjudicator? (if you do not have the email address of the adjudicator) give her a call and ask if your able to email the copy of the final letter response to her and details of her email x

                              Comment


                              • #30
                                Re: just had success with aig they repid all money that I paid for the PPI but

                                Is there anything else I can do as the FOS are giving up is there anyone I can send this to as what they are saying I believe is it isn't
                                really a ppi complaint but some other form of unemployment insurance and fact it was set up pre- 200. I have emailed this morning angela spindle
                                there stand in ceo for alan white.
                                help would be very much appreciated.

                                [FONT='Helvetica Neue', Helvetica, Arial, sans-serif][/FONT]
                                Attached Files
                                Last edited by halsaps; 16th December 2013, 19:21:PM. Reason: grammer

                                Comment

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