just had success with aig they repid all money that I paid for the PPI but

[halsaps]

just had success with aig they repid all money that I paid for the PPI but I have anothe
one from Fashion world but they seem harder to get through to I have contacted
there Insurer Allianz Insurance plc but I gave them my phone number and they haven't got back in touch
is it true they are worse to deal than the others should I just get in touch again and hope that my message gets though
AIG were very amicable. help v much appreciated.

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Hi there

How long ago did you write to complain to Fashion World?

If its gone 8 weeks, then I would write to "The Chief Executive Officer" CEO or The Manager.
Do you know if they have email contacts?

Well done on your success via AIG.

[halsaps]

Re: just had success with aig they repid all money that I paid for the PPI but

thanks for reply i will try that the webmail links on there website are very confusing and am not sure
which part of the business would cover Fashion world catalogues.

[halsaps]

Re: just had success with aig they repid all money that I paid for the PPI but

just had success with aig they repid all money that I paid for the PPI but I have anothe
one from Fashion world but they seem harder to get through to I have contacted
there Insurer Allianz Insurance plc but I gave them my phone number and they haven't got back in touch
is it true they are worse to deal than the others should I just get in touch again and hope that my message gets though
AIG were very amicable. help v much appreciated.

do you an email address for there ceo thanks again for your halp and advice

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Your welcome x

I shall take a gander around now and get back to you x

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Right firstly they are part of JD Williams, below is a write up about the business "Fashion World" will check for email addy's now in a min, but just for you to have for your records for now, here are some details about them here ;-)

ABOUT US
Fashion World is a trading style of J D Williams & Company Limited, the UK's leading direct home shopping company, operating over 20 successful catalogue brands. Our catalogues offer a huge selection of clothing and other products for all ages and sizes. All our clothes are designed to provide the best fit at the best value, and we are specialists in the area of larger size womenswear.

The company was founded in 1875 by James David Williams, who in 1882, was the first to make use of the UK's parcel post service, to send his company's products direct to his customers. The formula of providing quality, fashionable, value for money clothing direct to customers proved increasingly popular towards the latter end of the 20th Century and J D Williams enjoyed significant growth. This continuing growth has ensured J D Williams is the most successful direct home shopping company in the UK today, with over 2 million customers and 4,000 employees.

J D Williams & Company Limited is part of N Brown Group plc.

Click here for vacancies within J D Williams

If you have any other queries, please contact us:

0871 231 4000
(Calls cost 10p per minute plus network extras)

J D Williams & Company Limited trading as Fashion World
Registered office: Griffin House, 40 Lever Street, Manchester, M60 6ES. Registered in England.

Registered in England Number: 00178367
VAT registration number: 148 8796 03

J D Williams & Company Limited trading as Fashion World is authorised and regulated by the Financial Conduct Authority

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Are you still a customer to Fashion World?
Or have an online account?

There is the option of signing up where you can email them direct, check this out here.........

http://www.fashionworld.co.uk/shop/e...p/entry.action

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Or, if you wish, complete their online form, let them know you made a complaint on so and so date and am aware they received it, make sure you give the cat-ref account number and ask them to confirm email confirmation only.
Then state if you hear nothing by 7 days you will be considering taking the matter further x

online form here:

https://www.fashionworld.co.uk/shop/...otherEnquiries

[halsaps]

Re: just had success with aig they repid all money that I paid for the PPI but

luckily found the style used by allianz they use first name.surname@allianz.co.uk
then found the ceo hopefully that will work

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

I could not find the direct email for Fashion World, but generally its the same CEO for many umbrella of Catalogue companies, for example, JD Williams covers your catalogue, so the email I have here comes under "HomeShoppingDirect", you can also email the below as well, stating which fashion Cat your complaining about.


alan.white@homeshoppingdirect.com

[halsaps]

Re: just had success with aig they repid all money that I paid for the PPI but

luckily found the style used by allianz they use first name.surname@allianz.co.uk
then found the ceo hopefully that will work

yes it did work although the first ceo had moved to america and he gave me the new contact
in his out of office reply

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

luckily found the style used by allianz they use first name.surname@allianz.co.uk
then found the ceo hopefully that will work

Good find, well done!

There is no harm in sending emails to them all, one of them will come back to say if any different.
The email I posted above of Alan White covers the main of the Catalogues such as your's for being under JD Williams umbrella, you could also say on your email "Please accept my apologies if I've not emailed the correct CEO Department, but will appreciate it if your able to email with the email details of the CEO of whom I should be making contact with through Fashion World".

(Sort of kill 2 birds with 1 stone sort of thing) ;-)

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

Been doing a little "WIKI" research on Fashion World, and on the right hand side of the page will confirm Alan White.....

Check this out here:

http://en.wikipedia.org/wiki/N_Brown_Group

And some info as found on the site here......

Operations[edit]

The company focuses each of its brands on a section of the fashion-buying public traditionally ignored or poorly-served by the UK high street. The company's catalogues target women aged 30 and above, with a particular focus on those over 50, and usually those of a larger frame.
Current brands include Fashion World, Gray & Osbourn, House of Bath, Jacamo, Marisota, Oxendales, Simply Be, JD Williams, Williams & Brown and High & Mighty.

[halsaps]

Re: just had success with aig they repid all money that I paid for the PPI but

struggling to get anywhere with Allianz even though I emailed the ceo and got a reply saying she would pass it on to the right department nearly time to get the fos involved is there anything else I can do help v v much appreciated

[di30]

Re: just had success with aig they repid all money that I paid for the PPI but

How long ago did they take to respond to say they would be passing it on to the relevant dept?