27 March 2012
The Financial Ombudsman Service (FOS) is proposing to change the annual threshold of the number of complaints made against a company selling financial products without being charged a £500 case fee from three to 25 cases per year.
Where a complaint does have sufficient grounds to be referred up to the FOS, however, the ombudsman proposes an additional fee of £350 to help it deal with its case load.
http://www.financial-ombudsman.org.u...-approved.html
The Financial Ombudsman Service (FOS) is proposing to change the annual threshold of the number of complaints made against a company selling financial products without being charged a £500 case fee from three to 25 cases per year.
Where a complaint does have sufficient grounds to be referred up to the FOS, however, the ombudsman proposes an additional fee of £350 to help it deal with its case load.
http://www.financial-ombudsman.org.u...-approved.html
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