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hi
i would appreciate your help on the 17th october this year i recieved a letter from RBS stating that they were willing to refund me £3130.00p and that i should recieve a cheque within 28 days, if my credit card account was not active this credit card account has not been active for over 3 yrs well guess what i dont believe what RBS have done because i had a credit card with them i had a ppi with it to cover payments should i needed to well i was self employed at the time and only found out that the ppi was worth less for self employed people so because i could not make a claim on the ppi i defaulted and RBS handed my account to a bebt collecting agency who contacted me and asked if we could come to some arrangment to pay the debt of i aggreed and started to make regular payments of £20.00 per month and then increased this to £30.00p per month after a review and this is still the case today december 2011 i had a credit limit on the card of £7400.00p and never exceeded this amount in fact my account is a lot lower now ,.
when i phoned the banks ppi team at Rsb in Manchester i was told that the refund had been paid direct to my credit card in november off this year i was not even informed of this at all surley it is not the banks decision to make is it after all they miss sold the ppi in the first place surley it is my decision should i wish to pay the credit card /or any other personal debt i may have after all this account has not been active now for over 3 yrs i would like to have some input as to what to do next to get this refund paid to me.
thank you for your assistance
chrisdin26
i would appreciate your help on the 17th october this year i recieved a letter from RBS stating that they were willing to refund me £3130.00p and that i should recieve a cheque within 28 days, if my credit card account was not active this credit card account has not been active for over 3 yrs well guess what i dont believe what RBS have done because i had a credit card with them i had a ppi with it to cover payments should i needed to well i was self employed at the time and only found out that the ppi was worth less for self employed people so because i could not make a claim on the ppi i defaulted and RBS handed my account to a bebt collecting agency who contacted me and asked if we could come to some arrangment to pay the debt of i aggreed and started to make regular payments of £20.00 per month and then increased this to £30.00p per month after a review and this is still the case today december 2011 i had a credit limit on the card of £7400.00p and never exceeded this amount in fact my account is a lot lower now ,.
when i phoned the banks ppi team at Rsb in Manchester i was told that the refund had been paid direct to my credit card in november off this year i was not even informed of this at all surley it is not the banks decision to make is it after all they miss sold the ppi in the first place surley it is my decision should i wish to pay the credit card /or any other personal debt i may have after all this account has not been active now for over 3 yrs i would like to have some input as to what to do next to get this refund paid to me.
thank you for your assistance
chrisdin26
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