How long does a Lloyds TSB PPI refund cheque take to come through?

[Blodeuwedd]

Hi all

Wooohoooo!! I've just received an offer of £6753.98 from LLoyds TSB Card Services I was just wondering if anyone knows how long they take to send out cheques? They do not require acceptance, they presume you accept the offer unless you contact them "as soon as possible". Thanks!

[di30]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Hi all

Wooohoooo!! I've just received an offer of £6753.98 from LLoyds TSB Card Services I was just wondering if anyone knows how long they take to send out cheques? They do not require acceptance, they presume you accept the offer unless you contact them "as soon as possible". Thanks!

Hiya

Well done on your success, that is wonderful news!

They currently have a backlog, and unfortunately lots are still waiting from August, I'm, still waiting for my 2 cheques as well from them, and the offer was approx 5 weeks ago maybe more.

However, there is no harm in contacting them now and again by email and ask for a timescale, good luck.
customer.care.insurance@lloydstsb.co.uk

Hope you receive your money soon, fingers crossed.

[Celestine]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Congratulations on your refund to be. Sounds like you'll be lucky to get in time for Christmas but hopefully soon after?

Best of luck :beagle:

[reclaimsuk]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Lloyds TSB Plc have 21 days to deal with the refund, however because of their backlogs they are allowed to extend this a further 21 days unfortunately.

Hopefully sooner than later, Good Luck.

[leclerc]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Lloyds TSB Plc have 21 days to deal with the refund, however because of their backlogs they are allowed to extend this a further 21 days unfortunately.

Hopefully sooner than later, Good Luck.

They're telling people 21 working days but the reality is that 8-9 weeks is what they appear to be taking

[reclaimsuk]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

The cases we are handling at the moment we are seeing an average of around 7 weeks for cheques to be sent and credit agreements to be adjusted accordingly.

[dogtired]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

M and S (part ot the group apparently) have so far taken over 10 weeks told me verbally I should have it by the end of the month

[reclaimsuk]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Note every time you call, the time and the person you talk to... if this continues raise this with the FOS and include all telephone calls and what was said.

[mandyja]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

I had my letter dated 9th December offering me a refund, I no longer have the loan it was repaid approx 4 years ago, still bank with Lloyds TSB both my accounts are in credit and always are, and apparantly a loyal customer of 20 odd years...but 58 days later still waiting for my refund... i have rung several times asking, and the just keep telling me they have noted i have rung before and i am on the priority list. Anyone have any ideas how much longer i am going to be waiting.

[alibasset]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

Hi,
I waited nearly 5 months from the offer date to actually receiving my cheque.

[di30]

Re: How long does a Lloyds TSB PPI refund cheque take to come through?

I had my letter dated 9th December offering me a refund, I no longer have the loan it was repaid approx 4 years ago, still bank with Lloyds TSB both my accounts are in credit and always are, and apparantly a loyal customer of 20 odd years...but 58 days later still waiting for my refund... i have rung several times asking, and the just keep telling me they have noted i have rung before and i am on the priority list. Anyone have any ideas how much longer i am going to be waiting.

Hi there

First of all well done on your success and hope you receive your payout soon, this as you will know be paid directly to you.

They are still behind it seems with dealing with complaints as well as paying out the refunds, due to backlogs, but do give them a call to ask for a date, if this goes on too long you could contact your local MP who may chase this up on your behalf, so give it another week say then chase them up.

You are free to contact Lloyds about your refund at any time though, fingers crossed for you.