HFC Bank Judicial Review Video by Alex Woods

[Cartoon Bankers]

On behalf of Alex Woods:

Please see video link below:

HFC Bank Judicial Review Enquiry by Cartoon Bankers

Thanks again for your support

[Angry Cat]

Re: HFC Bank Judicial Review Video by Alex Woods

Brilliant!

Naughty, HFC...

[EXC]

Re: HFC Bank Judicial Review Video by Alex Woods

Just wondering what the legal position is with regard to publishing telephone conversations in the absence of consent?

[leclerc]

Re: HFC Bank Judicial Review Video by Alex Woods

In the video they stated that they would get back to you on the issue you mentioned to them. Since the phone call was on 11th February, did they get back to you?

[Angry Cat]

Re: HFC Bank Judicial Review Video by Alex Woods

Why, always the criticism?

And, would be astonished if the HFC call centre in India, returned the call!

[EXC]

Re: HFC Bank Judicial Review Video by Alex Woods

Why, always the criticism?

I'm just asking a question.

[leclerc]

Re: HFC Bank Judicial Review Video by Alex Woods

Why, always the criticism?

And, would be astonished if the HFC call centre in India, returned the call!

apologies, AC, but explain cos not sure what you mean?

[Angry Cat]

Re: HFC Bank Judicial Review Video by Alex Woods

Apologies, the comments came across as negative, rather than positive.

[leclerc]

Re: HFC Bank Judicial Review Video by Alex Woods

Video above has now been removed.
Alex, I think you need to review all information on your videos because I watched a previous one on whether or not to go to the FOS and your information was factually incorrect. You stated that the complainant has 56 days from the point when the bank rejects the claim which is not correct. The bank has 56 days to provide a response from the point of receipt of such a complaint prior to the customer being able to go to the FOS.
Is it possible to clarify for those of us who did watch the video the point made above?