Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

[debtisbad]

Re: Latest updates on PPI Judicial Review and claims on hold

Is Angela Knight back in the job market now?

Re: Latest updates on PPI Judicial Review and claims on hold

For those with Lloyds who are intending to make a claim I have just taken this from their website, they have a proceedure in place to hopefully deal with complaints quickly. There is a questionare to complete to move this forward.

I suspect this will be the same for all banks, just check their web site.

Happy days everyone.....:beagle::beagle::beagle:


> PPI Complaints
Payment Protection Insurance Complaints

We’re sorry you have a complaint about Payment Protection Insurance (PPI), but we’re committed to making the journey as easy as possible.
It’s easy for you to complain to us directly so you don’t need to use a Claims Management Company (CMC) who will typically charge an up front fee or take a proportion of any compensation you may be due. We assess complaints sent directly to us in exactly the same way that we treat complaints from a Claims Management Company, so by coming direct you will not be disadvantaged.
Here's what you need to do:

1. Call or write to us
   At LloydsTSB we are committed to making it as easy as possible to resolve your complaint. We’d like to discuss the details of your case with you directly so your concerns can be resolved as quickly as possible. You can call us on 08453 005599, our dedicated number for PPI complaints or write to us at Lloyds TSB, Tredegar Park, Newport, NP10 8SB.
2. Download and complete a PPI Consumer Questionnaire Form
   If you decide you want to proceed with your complaint, download the
   PPI Consumer Questionnaire and fill in the details of your case. Filling in a PPI Consumer Questionnaire from the Financial Ombudsman Service helps us process your complaint as efficiently as possible.
3. Send it in
   Send the PPI Questionnaire to us at Lloyds TSB, Tredegar Park, Newport, NP10 8SB.We are committed to resolving complaints. We have employed additional new members of staff to help customers with their queries about PPI policies.

Frequently Asked Questions


How do I make a complaint about the way that my PPI was sold?
If you have a query about the way that your PPI was sold you can ring a dedicated telephone line for PPI customers.
08453 005599
If you prefer to write the address for correspondence is:
Lloyds TSB
Tredegar Park
Newport
NP10 8SB
If you are dissatisfied with our response and you wish to make a complaint please click the link below which will take you to the Financial Ombudsman Service website. This includes details of how to make a complaint and provides a questionnaire for you to complete. By filling out the FOS PPI Questionnaire we will have all of the information we need to assess your complaint. Once you have completed the form please send it directly to us at the address above.
http://www.financial-ombudsman.org.u...notes/ppi.html
We encourage our customers to talk to us about PPI

• We are best placed to deal with any queries our customers have about their PPI policy
• Rather than talk to a CMC, you can find all of the information you need about raising a complaint about PPI on this page. You will receive exactly the same service by coming to us direct as you would from going through a CMC
• The easiest way to raise a query about a PPI policy is to complete a
  PPI Consumer Questionnaire. Once you have completed the form please send it directly to us at the address above.

What does the Judicial Review mean for my PPI Complaint?
As we announced on 5th May, we are no longer supporting the British Bankers’ Association’s Judicial Review. If you have previously received a letter from us advising that we could not reach a decision on your complaint pending the outcome of the Judicial Review, we will now be revisiting your complaint and advising you of the final outcome as soon as possible. We have decided to implement the FSA’s policy statement in full.
Why are you no longer supporting the BBA’s Judicial Review?
We have announced that we are making a provision to cover the costs of addressing Customers’ PPI Sales related complaints. We recognised that customers were facing long delays in respect of their PPI sales-related complaints during the BBA’s judicial review. We wanted to do the right thing by our customers and have decided to implement the FSA’s policy statement in full.
What does today’s announcement mean for my PPI complaint?
If you have previously received a letter from us advising that we could not reach a decision on your complaint pending the outcome of the Judicial Review, we will now be revisiting your complaint and advising you of the final outcome as soon as possible. As we have announced, we have decided to implement the FSA’s policy statement in full.
I received an ex-gratia letter. Is this affected by the announcement that you are no longer supporting the BBA’s Judicial Review?
The announcement does not affect your ex-gratia letter. You remain free to accept or decline this offer as outlined in the letter.
I have a complaint that has been referred to the FOS. Will this be affected by the fact that you are no longer supporting the BBA’s Judicial Review?
We will work with the FOS and provide them with all of the relevant case notes to allow them to complete their investigation. We will also liaise directly with the FOS to deal with complaints as quickly as we can.
I want to make a complaint about the way that my PPI was sold – can I still do so?
Yes. We will take the details of your complaint and this will be progressed by our customer service team. Those customers who have not complained but have concerns about their PPI policy should also contact us directly. Details of how to contact us are provided above.
We encourage our customers to talk to us about PPI

• We are best placed to deal with any queries our customers have about their PPI policy for all of our brands
• Customers should call us or log onto our websites or call us for further information
• Rather than talk to a Claims Management Company (CMC), customers can find all of the information they need about raising a complaint about PPI on our websites. Your complaint will be handled in exactly the same way if you come to us directly, but you will avoid having to share any potential compensation payments with a CMC
• The FOS has also created a PPI Questionnaire which helps customers find out whether they have a claim to make. This can be accessed by searching online ‘PPI FOS'.

What will happen after I have made a complaint?
Once we have received your complaint we will assess it as soon as possible. We strive to assess all complaints within 8 weeks. However, if we have not managed to resolve your complaint within that time we will send you a further letter updating you as to your options.
If you have previously received a letter from us advising that we could not reach a decision on your complaint pending the outcome of the Judicial Review, we will now be revisiting your complaint and advising you of the final outcome as soon as possible. We have employed additional staff to manage customers’ queries about their PPI policies.
I have received a letter telling me about BBA/FSA/FOS. I don’t understand it.
We had sent some of our customers a letter explaining how the Judicial Review has impacted the way we handle PPI sales-related complaints and how we would only be able to assess their complaint once the legal proceedings were concluded.
We have today announced that the Group will no longer be supporting the BBA’s Judicial Review.
We want to do the right thing by our customers and have decided to implement the FSA’s policy statement in full. We will now be revisiting your complaint and advising you of the final outcome as soon as possible.
You have made an offer to refund my PPI policy premium. Will that offer change now?
No. We will stand by any offer to settle a complaint that has already been made to you or a third party CMC acting on your behalf.
I have already made a complaint but I haven’t received a final decision. What will happen now?
We have today announced that the Group will no longer be supporting the BBA’s Judicial Review.
If you have previously received a letter from us advising that we could not reach a decision on your complaint pending the outcome of the Judicial Review, we will now be revisiting your complaint and advising you of the final outcome as soon as possible. We are processing complaints as quickly as we can and there may be a short delay in responding. If you have any questions about your complaint you can contact us using the contact details above.
What will happen to unresolved complaints?
We wish to handle and resolve all complaints quickly and to the satisfaction of our customers. We will now be revisiting your complaint and advising you of the final outcome as soon as possible.
Will I be compensated for any delays?
We take all complaints very seriously and are committed to handling them on a fair and consistent basis. In line with our complaint handling policy we will assess your PPI complaint and will provide compensation, including the backdating of interest and payments, where appropriate.
Can I still buy PPI from you?
No. In July 2010 we announced that we would no longer sell our range of PPI to personal and business customers.
Is my PPI cover affected by the outcome of the Judicial Review?
No. Your PPI cover will not be affected by the outcome. The review is related to the handling of PPI sales related complaints, not the cover provided by PPI.
I have cancelled my PPI Policy. Can I still make a complaint?
Yes. You can still make a complaint about how your PPI Policy was sold even if you have since cancelled the policy. Details of how to complain are provided above. It’s easy for you to complain to us directly so you don’t need to use a Claims Management Company (CMC). Your complaint will be handled in exactly the same way if you come to us directly but you will avoid having to share any compensation payment with a CMC.

[leclerc]

Re: Latest updates on PPI Judicial Review and claims on hold

Banks will be appealing, as we all have guessed.

BBA will announce next week.

BBA - The voice of banking and financial services - Media - Article - Bba Statement Regarding Judical Review

You were nearly right. They did announce something, not on the same week, but what they did was to throw in the towel and give up. However, I know you will benefit from the judgement so I guess we are ALL happy that you were not right on this one

[cappo]

Re: Latest updates on PPI Judicial Review and claims on hold

marrackas out guys it,s over (finally) thank you duncan







http://www.belfasttelegraph.co.uk/ne...-15153182.html

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

"We continue to believe that there are matters of important principle which we will be taking forward in other ways with the authorities."

The BBA is a disgrace, never heard such poop, if there was matters of important principle they would of gone to court the fact is the judgment left no room to maneuver

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

Thats it game over time to post that claim to wooolwich.

[dogtired]

Re: Latest updates on PPI Judicial Review and claims on hold

Just confirmed Barclays on the BBC and that "the others" may pull out pf the "appeal"

http://www.bbc.co.uk/news/business-13330858

[charitynjw]

Re: Latest updates on PPI Judicial Review and claims on hold

1-1!

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold





BBA statement regarding Judical Review

The BBA said:

"The BBA on behalf of its members judicially reviewed the FSA and the FOS regarding the retrospective elements in the proposed FSA rules for handling PPI complaints. The judgement was handed down on 20 April 2011 and found in favour of FSA and the FOS. The BBA was given until 10 May 2011 to appeal.

"In the interest of providing certainty for their customers, the banks and the BBA have decided that they do not intend to appeal.

"We continue to believe that there are matters of important principle which we will be taking forward in other ways with the authorities."


Notes to Editors

Complaints handling guidance

If you feel you have grounds for complaint you should contact your bank directly. There is no need to use a complaints management company.

BBA - The voice of banking and financial services - Media - Article - Bba Statement Regarding Judical Review

[charitynjw]

Re: Latest updates on PPI Judicial Review and claims on hold

............There were two in the bed, & the little one said "Roll over"..................

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold

Aaaarrrrgh! - I've already used my free quota, so FT says no! (I'm getting a 'can't look at the article until you pay us some dosh' page, lol)

Here you go.

Barclays retreats in loan cover case

By Megan Murphy in London
Published: May 8 2011 22:19 | Last updated: May 8 2011 22:19

A rearguard battle by bankers over the worst mis-selling scandal in a decade was left hanging by a thread after it emerged that Barclays would no longer back a legal fight over payment protection insurance.

Barclays is expected to announce as early as this morning that it will no longer participate in a case led by the British Bankers’ Association over PPI, a form of loan cover that was sold to thousands of consumers who did not realise they were buying it, or who would not have been able to claim under their policies.

Pressure was mounting on Sunday night for HSBC and Royal Bank of Scotlandlegal action.

Lloyds Banking Group, the largest provider of PPI with nearly 40 per cent of the market, surprised many commentators last week by withdrawing from the case

That was a higher provision than analysts expected and sparked concerns that the cost of reimbursing PPI consumers across the industry could top £8bn, compared with a £4.5bn estimate from the Financial Services Authority.

Barclays, which had a significantly lower share of the market at about 15 per cent, is expected to take a hit of up to £1.4bn when it announces its own withdrawal from the action.
The BBA, the main industry lobbying group, has until Tuesday to decide whether to appeal against a High Court decision dismissing its judicial review over the FSA’s policies on how PPI sales and complaints should be handled.

The industry has argued that the FSA is trying retrospectively to apply tough new rules to previous sales, which could create a damaging precedent in future disputes.
However, it is unlikely that RBS, which is 83 per cent owned by the taxpayer, or HSBC would want the BBA to go ahead with the case in the absence of broader industry support.

HSBC was one of the smaller players in the PPI market, and stopped selling policies in 2007.

Its total exposure is expected to be significantly less than the £600m estimates put forward by some analysts, according to people familiar with the situation. RBS may be on the hook for about £1bn, according to analysts.

Some banking sources said last night that Lloyds and Barclays had essentially chosen to prioritise more important regulatory battles in admitting defeat on PPI.

Lloyds, for example, is trying to stave off pressure from the Independent Commission on Banking to sell more than the 600 branches it already has to dispose of under European competition rules.

At Barclays, where its investment banking business brings in the lion’s share of profits, executives are trying to keep their universal banking model intact, following the commission’s recommendation that big banking groups build expensive firewalls around their retail operations in the UK.

The BBA was locked in talks with the leading banks last night and declined to comment on the appeal’s status. to follow suit and abandon their participation in the and taking a £3.2bn charge to compensate customers who were mis-sold the loan cover.

[Bill-K]

Re: Latest updates on PPI Judicial Review and claims on hold

This was updated tonight at 10:06 PM

http://www.dailymail.co.uk/money/art...g-scandal.html

Could be announced as early as today!



Barclays is the latest bank set to cave–in over the payments protection insurance mis-selling scandal.



Chief executive Bob Diamond could announce as early as today that Barclays will join Lloyds in abandoning its legal challenge with the Financial Services Authority.

The British Bankers’ Association, which is acting on behalf of the banking industry, recently lost a High Court challenge against new FSA rules on mis-selling PPI being applied retrospectively.

Pulling out? Barclays could join Lloyds in abandoning its legal challenge with the FSA, leaving out HSBC and Royal Bank of Scotland


Read more: http://www.dailymail.co.uk/money/art...#ixzz1LnrDmXgX

Story of my life. All I put on this was a ferkin' fiver.

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

Aaaarrrrgh! - I've already used my free quota, so FT says no! (I'm getting a 'can't look at the article until you pay us some dosh' page, lol)

Same with me too

[charitynjw]

Re: Latest updates on PPI Judicial Review and claims on hold

Latest offering from the FT.

http://www.ft.com/cms/s/0/bc9f1608-7...#axzz1Lo2gKFBe

Aaaarrrrgh! - I've already used my free quota, so FT says no! (I'm getting a 'can't look at the article until you pay us some dosh' page, lol)

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

Latest offering from the FT.

http://www.ft.com/cms/s/0/bc9f1608-7...#axzz1Lo2gKFBe