Need help enforcing FOS PPI Final Decision please! ** THEY PAID UP !!!!! ***

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Hi Bill and PF!

Cheers guys - your support is what makes this all worthwhile!

Fantastic idea to remind them about the claim increasing due to the SI - will deffo try that.............the FOS did already award compo - of £200 - which doesn't seem much really, but not sure whether this could be increased at all???

I might even give the 50% now, 50% later a try - not that I'm desperate, but this is getting ridiculous now

Will of course keep you posted how I get on!

Nellie x

[pompeyfaith]

Re: Need help enforcing FOS PPI Final Decision please!

Nellie,

You do understand this is a race now to see which one of us gets paid out first lol

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Nellie,

You do understand this is a race now to see which one of us gets paid out first lol

My money's on you PF.....................

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Hi guys!

Latest update on this -

OH called Norton today and he was told that the refund cheque will be issued on or before 15th October...........2010? 2011? 2012?

OH told them in no uncertain terms that if they don't stick to their word we will be seeking to enforce this through the courts - however, my belief is they've had long enough and we should not be waiting till October - which will be 6 months since the FOS final and legally binding decision! - but that we should start enforcement proceedings next week

Thoughts please anyone?

Nellie x

[Bill-K]

Re: Need help enforcing FOS PPI Final Decision please!

I can understand your feelings, Nellie. They really shouldn't be putting this off any longer, but even if you issued enforcement proceedings, I doubt if it would get the matter resolved before 15/10 anyway, would it ?

However, why not tell that they've had long enough, and if they are not prepared to send the cheque immediately - by first class recorded (or whatever's fastest) then you WILL issue enforcement. And unless they can provide you with a track and trace number to prove it has been sent, you will not accept their word for it.

Just my suggestionette, though...

[debtisbad]

Re: Need help enforcing FOS PPI Final Decision please!

Agreed. Send them a quick letter confirming your expectations, as per Bill-K's post (personally, I also email copies and/or fax, so that they get multiples to emphasize the point). If nothing is received to the agreed timescale send them a notice before action letter and copy the FOS. If they don't send the cheque, write to the local MP as well, because they always write to the CEO on your behalf.

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

True indeed Bill - but then you know my feelings about this.............I don't have much faith they will refund this side of hell freezing over :tinysmile_cry_t:

As both your's and Debtisbad's opinions coincide with mine on this I will go with your 'suggestionette' (OH thinks I'm being too harsh I believe!) and try once again to force their hand..............I honestly don't think I've ever come across such an intransigent bunch as Norton in my life - they almost (but not quite) make Lloyds look keen to play ball...............

Thanks tons to you both for your continued support and advice,

Nellie x

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Hi folks,

A quick update - just had a call from my FOS adjudicator...........she has spoken to Norton today and they confirmed to her that we will receive our cheque by 15th October.............so watch this space guys - maybe it will actually happen

Nellie x

[pompeyfaith]

Re: Need help enforcing FOS PPI Final Decision please!

nellie,

Thanks for the update i have my fingers crossed for you xx

[Bill-K]

Re: Need help enforcing FOS PPI Final Decision please!

Me too, matey.

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Cheers you guys - I really appreciate that..............just hoping it's for real and that in a couple of weeks from now I'll be celebrating a bumper payout

Maybe I will beat you to it after all PF!

[debtisbad]

Re: Need help enforcing FOS PPI Final Decision please!

It's good news, but once received, please write to all and sundry about the shabby behavior you have received. FOS, TS. your MP, etc.

I cannot stress enough that most of my success on here was from aggressively fighting back.

In simple terms, complain, complain , complain.

Collectively, we can make a difference.

Once again, congratulations on you success in this case! you are a star!

[di30]

Re: Need help enforcing FOS PPI Final Decision please!

Great news honey, well done and at last X:okay::first:

[pompeyfaith]

Re: Need help enforcing FOS PPI Final Decision please!

Maybe I will beat you to it after all PF!

Indeed lol looks like I owe you a big one (drink that is)

PF

[nelliewops]

Re: Need help enforcing FOS PPI Final Decision please!

Thanks everyone - I'm not starting to celebrate just yet though - I remember reading somewhere someone saying that Norton are the worst company for employing delaying tactics and it isn't over yet - not till the fat lady starts singing anyway.............:sing: