PPI Lloyds

[moon-shadow]

Hello to all, just to let you know i am about to embark on the mis-selling of ppi, my husband is self employed, he was sold this ppi over the phone, he wanted to claim, and he was told he would not be covered, this ppi was with lloyds, and with many thanks to the L.B's, i will be sending my first letter off today.
I'll keep you posted
Any advice greatly received.
thanks
moon-shadow

[Curlyben]

Re: PPI Lloyds

LTSB are quite straightforward, although a bit of a pain.
They will refuse on the first letter, but a harder hitting second normally gets a good result.

[enaid]

Re: PPI Lloyds

Hello to all, just to let you know i am about to embark on the mis-selling of ppi, my husband is self employed, he was sold this ppi over the phone, he wanted to claim, and he was told he would not be covered, this ppi was with lloyds, and with many thanks to the L.B's, i will be sending my first letter off today.
I'll keep you posted
Any advice greatly received.
thanks
moon-shadow

Welcome and am pleased you have started the ball rolling, as CB says they will say no, you just have to persevere with them. If you do get any joy you can go to the FOS who have supposedly made it easier to claim mis sold PPI although it is still a lengthy process.
Good luck Enaid x

[debtisbad]

Re: PPI Lloyds

Hello to all, just to let you know i am about to embark on the mis-selling of ppi, my husband is self employed, he was sold this ppi over the phone, he wanted to claim, and he was told he would not be covered, this ppi was with lloyds, and with many thanks to the L.B's, i will be sending my first letter off today.
I'll keep you posted
Any advice greatly received.
thanks
moon-shadow

Hi and welcome!

It took quite a few letters for PPI refund from Egg for me. Abbey/MBNA were much more slippery, so I reported them to the FOS and got a refund with interest and compensation after about 3 months.

As a rule, the banks do not like to refund even when they are in the wrong and will lie, cheat and play dirty.

Stick to your guns. PpI does not cover the self employed and should not have been sold o you, period.

[moon-shadow]

Re: PPI Lloyds

Hi there again,

Update

I recieved a response from black horse,

The letter read as follows

Thankyou for your recent letter regarding the sale of PPI in relation to the abve agreement
It is important that we are made aware of any instance where our customers feel that insurance has been mis-sold, however our records show that we did not sell the PPI for this agreement. The insurance was sold by Parkwall Caravan at the point of sale. (no it was sold later over the phone).
On this basis, we do not accept your claim that we have mis-sold the insurance but we have sent a copy of your letter (courtesy of the L.B's) to parkwall caravan, and we have asked them to investigate the issues raised and respond directly to you.

Now I am waiting for parkwall to reply

How long that will take , I don't know, will I have to give them two weeks as well

Thanks in advance
Moon-shadow

[pawnbrokers]

Re: PPI Lloyds

hi, now yu can see that what "detisbad" said is true - They will all lie, maybe a DSAR request £10. will give you all details on your accounts and should make them disclose this so called "record" - jus keep at them anyway, -PB

[moon-shadow]

Re: PPI Lloyds

I will keep at them pawnbokers. even though ive written to them, i thought i'd drop a copy of my complaint to the F O S,
I'll keep you updated
thanks again
Moon-shadow

[moon-shadow]

Re: PPI Lloyds

Hi again, waited for parkall to reply, no answer, so I sent off my F O S complaint, now I wait for a reply
keep you updated
moon-shadow

[moon-shadow]

Re: PPI Lloyds

I thought I'd post this, Well i waited for Parkwall caravans to reply, talk about taking the p@*@ no reply on the PPI, just a brochure on 2010 range, could'n't believe it!

[debtisbad]

Re: PPI Lloyds

Surprise, surprise. Write to them giving one less chance and threaten with the FOS. if they are stupid enough to still not pay, report them. the FOS is making nearly all of them pay out now, even ones outside the time limits. i recently got 840 quid off Abbey due to enforcement by the FOS, even after Abbey gave me a similar fob off to the one you report here.

[moon-shadow]

Re: PPI Lloyds

Surprise, surprise. Write to them giving one less chance and threaten with the FOS. if they are stupid enough to still not pay, report them. the FOS is making nearly all of them pay out now, even ones outside the time limits. i recently got 840 quid off Abbey due to enforcement by the FOS, even after Abbey gave me a similar fob off to the one you report here.

I have already put my complaint in to the FOS, i had sent it recorded on the 20/07/2010, I had stated to the FOS that i was pretty p@??%d with Parkwall because they had sold a duff policy, and it was due to lack of work tried to claim on only to be told it did not cover me, a total of £3000, made my blood boil :mad2:, not for long though, lets hope a kick up the A*@e, off the FOS will get them moving.
thanks again debtisbad
will keep posting
moon-shadow

[F_DCAs]

Re: PPI Lloyds

Royds TSB are not to be trusted in ANY capacity.

A shame that the previous government didn't let them die off completely.

Ah well - maybe this government won't be so charitable if Royds fumble the ball again (which they will!).

If they commit a single solitary transgression, report them to the FOS - with each transgression recorded as a separate complaint, of course.

Once the complaints start mounting up (each complaint costs Royds £500 a time), Royds will eventually leave you alone.

[DAISYC3CJS]

Re: PPI Lloyds

I'm also having massive problems with Lloyds. From what I have researched on them re: ppi they are one of the worst offenders in not paying out.

Here's my latest:
Lloyds have rejected my claim for ppi on 2 business loans, despite the fact that I sent them all the relevant information and reasons I felt I was mis-sold, one of which is I was self employed, (there are others which I also advised them of) At the time of taking the loan I was told it was compulsory I had the ppi.


Their rejection letter did not actually say why my claim wasn't upheld so I therefore telephoned to find out the reason.


Their reason was:


I was sent terms & conditions after I had taken out the loan stating I had a cooling off period to cancel the ppi.


My argument is:


I do not actually recall receiving these.


If I had have received them, the fact that I had a cooling off period would have beentotally irrelevant, since I was told that no ppi - no loan.


and that is I were able to read the small print which is normally far too small and the jargon put in such a way, it would have probably taken someone with a degree in law to decipher it!


It's a disgrace that Lloyds TSB are being allowed to get away with not paying genuine people like myself and I am sure there are many more like me.


What on earth are they going to come up with next to get out of coughing up?


They are a disgrace!

Any advice gratefully received !

[di30]

Re: PPI Lloyds

I'm also having massive problems with Lloyds. From what I have researched on them re: ppi they are one of the worst offenders in not paying out.

Here's my latest:
Lloyds have rejected my claim for ppi on 2 business loans, despite the fact that I sent them all the relevant information and reasons I felt I was mis-sold, one of which is I was self employed, (there are others which I also advised them of) At the time of taking the loan I was told it was compulsory I had the ppi.


Their rejection letter did not actually say why my claim wasn't upheld so I therefore telephoned to find out the reason.


Their reason was:


I was sent terms & conditions after I had taken out the loan stating I had a cooling off period to cancel the ppi.


My argument is:


I do not actually recall receiving these.


If I had have received them, the fact that I had a cooling off period would have beentotally irrelevant, since I was told that no ppi - no loan.


and that is I were able to read the small print which is normally far too small and the jargon put in such a way, it would have probably taken someone with a degree in law to decipher it!


It's a disgrace that Lloyds TSB are being allowed to get away with not paying genuine people like myself and I am sure there are many more like me.


What on earth are they going to come up with next to get out of coughing up?


They are a disgrace!

Any advice gratefully received !

Daisy

I would write back and tell them you do not agree with the decision they made on both accounts, and try giving them further information if you are able to.

Even on a final decision they will sometimes change it in your favour.

I would tell them, the fact that you were pressurised into taking out the policy it was so wrong of the bank adviser to have done this. As you feel it was not sold in your best interest, and now you believe it's a policy you wasted money on, being self employed and that you understand it would not have paid out. I would also bluntly now tell them you think it's a disgrace, they have had the chance to put it right for you, and I would definately word the next letter a little more stronger than the previous one.

Was there any pre med conditions at the time you taken it out as well perhaps?

[DAISYC3CJS]

Re: PPI Lloyds

Hi, many thanks again, no there were no existing pre meds when I took out the NON CANCELLABLE loan. The sales person was pushy to the extent it was pretty obvious she was on some sort of commission/incentive. It was like - no ppi = no loan! What they told me yesterday on the phone as grounds for refusal was that the t & c's would have been sent to me and I would have had a 30 day cooling off period - yeah right. I wonder if they have proof of sending me these t & c's or proof of my receipt of them. I have no record of them! Also the fact that the loan was non cancellable, I wonder if I would be correct in assuming that the ppi that was with it was? Also, had I received the T & c's and had a slim chance of reading the very small print/legal jargon, I may have assumed that by cancelling their ppi, there was a chance my loan may have been recalled? Speculation I know as I did not receive the T & C's anyway and I'm not sure they can prove that I did. They have a copy of my original loan agreement (2000) with all the facts and figures on there. The form was completed by the salesperson. On the reverse of the form there is a box Optional Business Loan Repayment Insurance and a box YES/NO, the box has a tick in the YES box although it is not my tick it is the salespersons.

I've also just noticed the following about the Business Loan Repayment Insurance as follows:

Who can benefit

Any eligible sole proprietor, partner, director or key employee of a business arranging a business loan. If eligible the person requesting the business loan must be insured.

Every person nominated for insurance must be:

over 18 and under 70 during the loan term;

working permanently for the business for at least 16 hours per week (not absent due to injury or sickness or working against their doctor's advice);

not receiving State Retirement Pension

Now interestingly enough, the phone call I had from them last week, one of the questions asked was, was I working more than 16 hours per week. My answer was NO, and in my follow up letter I confirmed I was working 15 hours or under a week.

It seems even more now that their decision not to uphold my claim on the grounds of their t & c's is even more like a get out for them. I'm even angrier now than I was before!

So, again your comments/advice greatly appreciated and apologies if I keep repeating myself !