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TSB Credit Cards PPI Claim Not Upheld By Lloyd’s

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  • TSB Credit Cards PPI Claim Not Upheld By Lloyd’s

    Hello all,

    I’m neutral and would like to introduce myself to the forum.


    In July last year I had a PPI claim through a claims company for two TSB Credit Cards rejected.

    Lloyd’s said there was no PPI on the Credit Cards and as I had no statements to show that there was, I trusted their decision and had no reason to take the claim to the FOS.

    July this year I found statements for both credits cards from 1998 and on each of them it has got Payments Insurance Premium.

    I sent a copy of the statements to Lloyd’s and they said it’s not PPI it’s something else but didn’t know what.

    Is it a complete coincidence the two credit cards with different balances on them, that the Payments Insurance Premium was equal to 0.71% of the balance, about the right amount in 1998.

    Also is it a complete coincidence that on both credit cards the Payments Insurance Premium was added to both statements on the same date as the interest was added.

    If the Payment Insurance Premium was something else should there be a reference number next to it like other transactions.

    I’ve asked another claims company to look into it and Lloyd’s said a claim was made last year and there was no PPI on the credit cards and the claim was closed.

    So if the Payments Insurance Premium wasn’t PPI fair enough but if was and I’ve got statements to show that, the PPI would of been on it last year so why didn’t they say so.

    Today I submitted another PPI complaint to Lloyd’s regarding the credit cards.

    I said as I now have statements for the credit cards, I want them to open a new case for them.
    Tags: None

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