Bank Smart

[VICJAPP]

I am 74 and a pensioner and disabled I am having a bad time with a firm called BANK-SMART it started June 12 2012,to claim PPI that they said I had on a loan I had some years ago so did the silly thing filled the form in and sent it of, I had a number of letters of them over the last year, I kept replying to them I was most certain later on that I had not paid PPI and informed them but they kept sending me the odd letter telling me how the claim was going so in the end I asked them to stop sending me letters and the next letter I got of them was a bill for £155.70 for fees for cancelling, I have been in touch with Ministry of Justice, they was not very helpful I have since found out that Bank-Smart our ripping 100s of people of with the same scam is there any body out there who can advice me as I no by the emails I have read about there scam my bill will keep going up

[TUTTSI]

Re: vicjapp

Hi Vicjapp

I will look into this in more detail tomorrow..........I will try and help as much as I can.

Do you have the name of the person at the MOJ that was not helpful. As we have contacts at the MOJ and I will take this up directly with them, but before I do:-.

Please send me by private mail your full name please and confirm if you ever signed any documents for Bank Smart, if you did are you able to scan these in and post on this thread without your personal details. A lot will depend on the Terms and Conditions you agreed too.

Your bill will not go up any further if I have anything to do with it.

[VICJAPP]

Re: vicjapp

Hi thanks for the fast response yes I did sign the very 1st document they sent me as it was so convincing I sent a copy to the MOJ they said in the reply letter to me it contains information that could mislead a consumer it also suggests that the business has a relationship with, or is acting on behalf of, your lender which is untrue, and other phrases within the letter are also potentially misleading, its not that they were not helpful at the end of the letter they said as I cancelled I was obliged to pay there fee, you will have to bare with me as I am 74 and a pensioner and disabled and a bit slow on my laptop,

[teaboy2]

Re: vicjapp

I have recommend that the site team change the title of the thread, that way others with experience with bank-smart will spot your thread and can chip in with some help and advise too.

[TUTTSI]

Re: vicjapp

Good Idea...I cannot change it in PPI, but it should be moved to Debt and Claims Management Companies area on the forum, plus the name change.

I have recommend that the site team change the title of the thread, that way others with experience with bank-smart will spot your thread and can chip in with some help and advise too.