claims companys

[BEENCONNED]

hi guts im new to the site got a call from a company redress claims.co.uk said they could get me monies back on my cc ppi also on my mort anyway they talked me into giving my cc details took £1675 this was a week ago im hoping when i phone to morrow that i can cancel with them as im still with in the 14 day cooling off period any advice would be helpfull already informed my cc company that i think ive been conned and not to let them take anymore from my acc im still waiting on the paper work they said they would send me i wish i had found this site earlier.

[TUTTSI]

Re: claims companys

Hi BeenConned

Welcome to Legal Beagles.

I have responded on the other thread.

You must deal with your cancellation as soon as possible and keep every thing in writing and send by special or recorded delivery and email your cancelation.
They will not cancel until the pack has been sent back so if you have not received the pack let them know immediately.
Tuttsi


I have responded on the other t

hi guts im new to the site got a call from a company redress claims.co.uk said they could get me monies back on my cc ppi also on my mort anyway they talked me into giving my cc details took £1675 this was a week ago im hoping when i phone to morrow that i can cancel with them as im still with in the 14 day cooling off period any advice would be helpfull already informed my cc company that i think ive been conned and not to let them take anymore from my acc im still waiting on the paper work they said they would send me i wish i had found this site earlier.

[tricky dicky]

Re: claims companys

Hi Beenconned, no company in the claims business should ask for this kind of money upfront, i used a company who got my claim through in 8 weeks. the upfront fee was only £10. can you tell the card company to cancellthe transaction. good luck

[BEENCONNED]

Re: claims companys

Phoned Redrss Claims This Morning Told Them To Cancel Spoke To Guy Named Steve In Customer Services Told Him I Was Still Within 14 Day Cooling Off Period He Agreed Asked Him To Send Me An E-mail Confirming Cancelation Said He Would Pass It On To Sales Manager Named Usman Who Would Phone Me Back Asked When I Would Get Call He Said Within 7 Days Whitch Seems Fishy Phoned Credit Card Company Again To Get Them To Reduce Credit Limit On Card So They Cant Withdraw Anymore I Hope.

[TUTTSI]

Re: claims companys

Please do NOT wait 7 days to might or might not receive an email from them. Send then an URGENT email and or a letter NOW as I suggested to you in my earlier post. Deal with everything by POST or EMAIL they could deny having spoken to you and then your 14 days will have past.

Also, you could ask your credit card company to recall that payment rather than just reduce your limit.

Phoned Redrss Claims This Morning Told Them To Cancel Spoke To Guy Named Steve In Customer Services Told Him I Was Still Within 14 Day Cooling Off Period He Agreed Asked Him To Send Me An E-mail Confirming Cancelation Said He Would Pass It On To Sales Manager Named Usman Who Would Phone Me Back Asked When I Would Get Call He Said Within 7 Days Whitch Seems Fishy Phoned Credit Card Company Again To Get Them To Reduce Credit Limit On Card So They Cant Withdraw Anymore I Hope.

[BEENCONNED]

Re: claims companys

Sent E-mail Off Payment Was Taken From Acc Asked 4 Refund Asked 4 Confirmation Of Cancellation By E-mail Whitch I Was Told On The Phone Was Registered Still Waiting.CAN THE CREDIT CARD CO RECALL A PAYMENT THATS BEEN MADE

[TUTTSI]

Re: claims companys

Yes, I believe they can

Sent E-mail Off Payment Was Taken From Acc Asked 4 Refund Asked 4 Confirmation Of Cancellation By E-mail Whitch I Was Told On The Phone Was Registered Still Waiting.CAN THE CREDIT CARD CO RECALL A PAYMENT THATS BEEN MADE

[BEENCONNED]

Re: claims companys

Ok Tuttsi Will Give It A Try Nothing To Lose Except £1675 Thanks Will Keep U Posted.

[TUTTSI]

Re: claims companys

Just thought I would post this little snippet here that 200 claims management companys have now been closed down by the Ministry of Justice for breaking the rules.
http://www.legalbeagles.info/forums/...ad.php?t=17653

also, £1675 is a lot of money to lose.

[righty]

Re: claims companys

As has already been stated its a golden rule that unless you can record ALL telephone calls you MUST NOT contact them by phone & this advice applies to all such companies & transaction. If they won't stop don't respond but (in writing) tell them that your phone is 'out of order'

[pompeyfaith]

Re: claims companys

jeez £1675 upfront that is a lot of money for something you can do yourself with the backup of sites like this

Make sure you make a complaint to the MoJ and phone the cc co straight away as others have said you have distance selling regs on your side so use them

PF

[BEENCONNED]

Re: claims companys

just an update guys contacted cc company again asked them if they could call back my payment they said they will take it to dispute passed my info to their fraud dept should get a call from them within 2 wks to give them time to chck out this co .still haven"t recieved any docs from redress said i should have them by saturday wont hold my breath told them not to bother sending them as i had already posted a letter of cancelation by registered post which they should have recieved yesterday they wouldn"confirm this, did confirm they recieved my e-mail to cancel asked me how i was canceling reminded them i was within my rights to cancel 14 days they still tried to talk me round assured me my paperwok would be with me by sat, to late in hands of cc co now,can someone enlighten me about distance selling regs.

[TUTTSI]

Re: claims companys

It is on one of my other threads, I will find it in the morning and post up.

I can tell you now that they will not normally refund you without the return of their pack, but if you have not received the pack you cannot return it. But hopefully you will be able to get the money refunded through the Credit Card. Did they say why it takes 2 weeks?


Tuttsi

just an update guys contacted cc company again asked them if they could call back my payment they said they will take it to dispute passed my info to their fraud dept should get a call from them within 2 wks to give them time to chck out this co .still haven"t recieved any docs from redress said i should have them by saturday wont hold my breath told them not to bother sending them as i had already posted a letter of cancelation by registered post which they should have recieved yesterday they wouldn"confirm this, did confirm they recieved my e-mail to cancel asked me how i was canceling reminded them i was within my rights to cancel 14 days they still tried to talk me round assured me my paperwok would be with me by sat, to late in hands of cc co now,can someone enlighten me about distance selling regs.

[BEENCONNED]

Re: claims companys

lady at cc co just said it usualy takes about 2wks for fraud dept to look into case and gather info on the claims co.then they would get in touch with me.

[TUTTSI]

Re: claims companys

Distance sellings Regs http://www.legislation.gov.uk/uksi/2.../contents/made

Exempt distance contracts

The Regulations do not apply to all distance contracts and there are a number of exemptions from some or all of the provisions of the Regulations.
The Regulations do not apply to:

• most contracts for the sale or transfer of land or for building on land, except short rental agreements;
• contracts for the supply of financial services;
• contracts concluded by means of an automated vending machine or automated commercial premises (e.g. pictures taken from an automated photo booth);
• contracts by telephone through the use of public pay-phones; or
• contracts concluded at auction (although OFT guidance on the Regulations suggests that it must be a genuine auction in order to qualify for the exemption – "buy it now" slots on internet auction sites will not be exempt as such sales are not concluded by a process of auction).

Separate regulations control the sale of financial services at a distance. See OUT-LAW's guide to The Distance Marketing of Consumer Financial Services.