Ingenious Legal

[Debs17]

Like other threads I have read on here, I have also received letters from Ingenious Legal saying I owe them almost £900 for a claim they made against my bank for PPI. I like many others vaguely remember following a link to enquire about PPI, however I never authorised anyone to carry out a claim on my behalf. I have now received letters from a debt management company threatening me with court for none payment of the fees. I have letters ready to post asking for SAR. I was going to pay the fees today until I saw the thread on here.

[echat11]

Hi DEBS17

EXC Can you take a look and advise, many thanks.

[EXC]

In short, get the information from you SAR, make formal complaint to Ingenious on the basis that you didn't give them your informed consent and when they've provided a final response (or don't provide on after 8 weeks) take it to the Legal Ombudsman.

[Debs17]

In short, get the information from you SAR, make formal complaint to Ingenious on the basis that you didn't give them your informed consent and when they've provided a final response (or don't provide on after 8 weeks) take it to the Legal Ombudsman.

Thank you for your advice, I will post on here any response I receive.