**WON** Bank smart / Francis Hughes / ascend

[Amethyst]

Got them thank you xx

Can you tell me the date of signing the terms of engagement pls .. also did they send the terms leaflet ? ( no need to send it I've got a copy just wondered if they did send it to you )

also are all the LOAs for PPI ? How many LOAs are there ?( think you might have duplicated a couple of pics so just checking )

[mothergoat1]

Hi .
Will send pics to you. Not very good at doing attachments so hope you get them ok.
Thanks.

[Amethyst]

Any chance you can do a pic of the docs they sent you and email it to me please. ( admin@legalbeagles.info )
Redact personal info of course xx

[mothergoat1]

Hi
Thank you for your response.

The forms they have sent me are photo copies of Ascends engagement letter and Ascends Claim terms and conditions plus photocopies of ppi letters of authority signed with Ascend.

They state that the documents they sent out to me are against ? retail ltd ( ? Ppi on credit card !!!!)
? Represents the name of the store and !!!! the last for digets if a credit card. Hope I’m making sense.

i haven’t changed address since dealing with Ascend.

According to the two invoices which are exactly the same (apart from on the one there is a charge for breach of contract.) on the 24/8/19 they have charged me £22 on each invoice for pre ppi deadline complaint sent recorded delivery.
So I am presuming that might be two recorded letters sent.?

I can understand if maybe one letter went astray but not numerous ones plus recorded delivery that requires a signature.

Hope this is making sense.
Thanks

[Amethyst]

There's a few people who have the same thing at the moment.

Are the forms they have sent you replacement Letters of Authority ?

Are the 'claims' for Packaged Bank Accounts or PPI ?

Have you moved house at all since singing up with Ascend ? ( Francis Hughes is really Franklyn Hughes Ltd t/as Ascend Finance )

Interesting they have told you they were recorded delivery letters - surely they'd know you'd thus ask for evidence of such.

The online account they've given you the password etc for literally only says the amount of the 'invoice' - there's no breakdown or other info. So you're not missing anything.

Have a read of a couple other threads, particular this one ( I'll just move your thread to the CMC forum )
https://legalbeagles.info/forums/for...724-ppi-claims

[mothergoat1]

Hi
Yes £88.29 .Claim assigned from Francis Hughes then Claim assigned to Bank Smart,validated and registered.

[Amethyst]

Do your 'invoices' have an amount of about £88 around 25th April for 'Francis Hughes' ?

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