Old PPI claim

[Barneyjo]

Good afternoon. Just looking for some advice.
some time ago (2019) I claimed PPi from Shop Direct. The claim was made through a claims management company who frankly made serious errors from info supplied. Shop Direct then contacted me to say info was contraindicative and requested I restart claim from scratch directly with them.
Claim was successful, but I have now recieved an email from claims management team advising payout May other have been correct and requesting ai complete enquiry through BaringsLaw.
Does anyone know if this is anyway correct and is this not outside timeframe. Thanks

[EXC]

I'm struggling to understand your post so it's difficult to advise.

Who is the claims management company and when did you get the PPI payout from Shop Direct?

[Barneyjo]

Hi. The claims management company are Reclaim your PPI. They started a claim on my behalf with Shop Direct.
we talked through all the relevant info needed and they submitted claim.
on two separate occasions, they completed the info incorrectly.
shop Direct came directly back to me and stated the info submitted on my behalf was contra indicative of info held and suggested I restart claim directly.
I won my claim but did think amount was low but as I had no paperwork I accepted the amount

now I get an e mail from Reclaim your PPI stating your claim may have been subject to systematic errors in the calculations used by Shop Direct and to complete form through BaringsLaw.
Is this possible as date has long passed?
and is there any recourse directly without this company

[EXC]

Well according to the FCA register Reclaim Your PPI Ltd haven't been authorised to conduct claims management activity since July 2019. Contacting you suggesting you can claim through Barings Law (or anyone) may itself be claims management activity.

Reclaim Your PPI Limited (fca.org.uk)

However it would be helpful if I could see the email from Reclaim Your PPI. Please forward it to me at nick@legalbeaglesgroup.com and I'll give you my thoughts.

Can you tell me when you got the PPI payout from Shop Direct?