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Hello everyone two payday loans companies are giving me a refund
1. wonga £577
2. Mr lender £100.00
I am waiting for Minicredit (unsuccessful payday company their licence is withdrawn) to get my money back by using missold letter
Safeloans dont bother with them because their making threats to me
hank you for your email and we note the content and complaint. My name is Sam Jones and I work in the complaints team at Safeloans and I will be your contact during this investigation. You can contact me by email at info@safeloans.co.uk in the subject bar address to Sam Jones or by letter to Unit 6B ZK Park, 23 Commerce Way, Croydon, CR0 4ZS.
I have investigated your complaint and find the following;
First and foremost and for the avoidance of doubt the firm does not agree with your comments and we totally refute your suggestions that the loan was mis-sold to you.
We point out the fact that you only had one loan with us which was settled before the contractual payment day. Our loans were offered over 1 to 4 months; the loan in question was repaid over a term of less than 4 months, raising no undue concern as many customers choose to borrow over this length of period. At the time of your application you would have completed budget planner information confirming affordability of the loan. Our lending procedures have been comprehensively reviewed by the OFT and its payday lending review on the 01.08.2013 in relation to affordability assessments undertaken by Safeloans when assessing a client’s loan application by the Payday Lending Team, Corporate Services, Office of Fair Trading who concluded “In respect of the affordability assessments currently undertaken by Safe loans it is clear that sufficient checks are currently being undertaken.”
You have stated in your complaint ‘’this type of loan is a short-term loan and not intended for long-term borrowing’’. The term of borrowing for the loan in question was 17 days which demonstrates that the product was used correctly as Safeloans was a small cash, short term credit provider.
In summary we do not agree with your accusations and claims, for the avoidance of doubt let us be clear there will be no consideration to repay any interest fees or charges in relation to loans issued, and no consideration for any compensation payment. The Company will carefully consider its position in all correspondence received in relation to any further unjustified accusations and claims and may be escalated.
In their summary they is a making threats to me can i report them to FCA?
1. wonga £577
2. Mr lender £100.00
I am waiting for Minicredit (unsuccessful payday company their licence is withdrawn) to get my money back by using missold letter
Safeloans dont bother with them because their making threats to me
hank you for your email and we note the content and complaint. My name is Sam Jones and I work in the complaints team at Safeloans and I will be your contact during this investigation. You can contact me by email at info@safeloans.co.uk in the subject bar address to Sam Jones or by letter to Unit 6B ZK Park, 23 Commerce Way, Croydon, CR0 4ZS.
I have investigated your complaint and find the following;
First and foremost and for the avoidance of doubt the firm does not agree with your comments and we totally refute your suggestions that the loan was mis-sold to you.
We point out the fact that you only had one loan with us which was settled before the contractual payment day. Our loans were offered over 1 to 4 months; the loan in question was repaid over a term of less than 4 months, raising no undue concern as many customers choose to borrow over this length of period. At the time of your application you would have completed budget planner information confirming affordability of the loan. Our lending procedures have been comprehensively reviewed by the OFT and its payday lending review on the 01.08.2013 in relation to affordability assessments undertaken by Safeloans when assessing a client’s loan application by the Payday Lending Team, Corporate Services, Office of Fair Trading who concluded “In respect of the affordability assessments currently undertaken by Safe loans it is clear that sufficient checks are currently being undertaken.”
You have stated in your complaint ‘’this type of loan is a short-term loan and not intended for long-term borrowing’’. The term of borrowing for the loan in question was 17 days which demonstrates that the product was used correctly as Safeloans was a small cash, short term credit provider.
In summary we do not agree with your accusations and claims, for the avoidance of doubt let us be clear there will be no consideration to repay any interest fees or charges in relation to loans issued, and no consideration for any compensation payment. The Company will carefully consider its position in all correspondence received in relation to any further unjustified accusations and claims and may be escalated.
In their summary they is a making threats to me can i report them to FCA?
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