money taken from my account

[Leanne2715]

Hi on the 19th August loan Options. Net took £68.95 out of my account. I was looking for a loan which i no longer need but they did not tell me they were taking the money out of account or I would not of agreed I'm not working on at the moment and living on very low income of child tax and child benefit. Does anyone know why they have taken my money and if there is any way of getting a refund thank you

[Kati]

Re: money taken from my account

Hi Leanne to LB.

I'm sure someone will be along soon to help you with your query!

Kati x

[seduraed]

Re: money taken from my account

have you had the loan or is this a finders fee? Go to your bank and cancel any and all direct debits and continuing payment authorities this company might have . If you have not had a loan write to them and say you no longer want a loan and that you are cancelling any contract between you and you require a refund as they not provided the contracted service . The letter should be sent signed for which costs around £2 . If you any email texts or wrotten communication then take hard copies and copies of any electronic contract . post up the contract if you have one and let other beagles see it .

[Leanne2715]

Re: money taken from my account

have you had the loan or is this a finders fee? Go to your bank and cancel any and all direct debits and continuing payment authorities this company might have . If you have not had a loan write to them and say you no longer want a loan and that you are cancelling any contract between you and you require a refund as they not provided the contracted service . The letter should be sent signed for which costs around £2 . If you any email texts or wrotten communication then take hard copies and copies of any electronic contract . post up the contract if you have one and let other beagles see it .

Hi thank you for getting back to me I have contacted them asking for a refund as I cancelled the loan b4 it was submitted just waiting for a reply I will go to the bank and cancel any payments to any loan company I have been contacted by a lot of loan companies and don't seem to leave me alone I have had to block numbers so they can no longer contact me
thank you