**!!! SUCCESS !!!! ** Arunadasi vs Natwest

[hoops-morton]

Re: Arunadasi vs Natwest **Claim Approved**

The Plot Thickens...

Eagerly awaiting an offer, I ripped open not one but TWO letters from Natwest on Saturday. After a few preliminaries, they both said that my claim had been DENIED.
You can imagine how I felt! I couldn't understand it.

I did a bit of research, and found that the number I had called was not the same number on my letter, which was from an address in Edinburgh, Redheughs Avenue, and signed by a
L ynn Kirkland. I had actually been sending duplicate letters to both that address and another one in Edinburgh, which had been posted by Nattie on MSE, just to be on the safe side. The "good" telephone number was linked to Nattie's address.

So that was the number I called first thing on Monday (today). I spoke to a man who seemed to believe that the claim had been approved (he said something about "amount of refund", and he promised to email somebody, and said the "somebody" would call me back.

Well, she did. It was the same very nice lady I spoke to on Thursday. She said she had "fired off" an email to Edinburgh asking why they had send me a decline letter since the had very clearly approved. She said the claims were colour-coded and mine had the correct colour code, which is pink, and so there was no reason for the decline.

She said they'd call back later.
Again, she was most helpful, nice and polite and it seems clear that her office is superior to the office that sent me the letter so all I can do now is wait! It seems to be all OK though.

That beggars belief doesnt it ! I am sure it will be okay for you though but it must have been gut wrenching to get those letters.

[arunadasi]

Re: Arunadasi vs Natwest **Claim Approved**

OK, they just called back. It's OK.
Since my actual claim is longer than six years (I had put in a claim earlier, just before the stay) they have to do a revaluation so it will take a bit longer. So the letter I got in Saturday is void.
Breathes deeply again!

Re: Arunadasi vs Natwest **Claim Approved**

It beggars belief doesn't it, and even worse We are paying wages to these people who are getting it wrong.

[enaid]

Re: Arunadasi vs Natwest **Claim Approved**

I hope everything is ok for you, it's yet another case of one hand not knowing what the other is doing. No wonder the Banks and other businesses are doing so badly.
Enaid x

[arunadasi]

Re: Arunadasi vs Natwest **Claim Approved**

The Plot Thickens...

Eagerly awaiting an offer, I ripped open not one but TWO letters from Natwest on Saturday. After a few preliminaries, they both said that my claim had been DENIED.
You can imagine how I felt! I couldn't understand it.

I did a bit of research, and found that the number I had called was not the same number on my letter, which was from an address in Edinburgh, Redheughs Avenue, and signed by a
L ynn Kirkland. I had actually been sending duplicate letters to both that address and another one in Edinburgh, which had been posted by Nattie on MSE, just to be on the safe side. The "good" telephone number was linked to Nattie's address.

So that was the number I called first thing on Monday (today). I spoke to a man who seemed to believe that the claim had been approved (he said something about "amount of refund", and he promised to email somebody, and said the "somebody" would call me back.

Well, she did. It was the same very nice lady I spoke to on Thursday. She said she had "fired off" an email to Edinburgh asking why they had send me a decline letter since the had very clearly approved. She said the claims were colour-coded and mine had the correct colour code, which is pink, and so there was no reason for the decline.

She said they'd call back later.
Again, she was most helpful, nice and polite and it seems clear that her office is superior to the office that sent me the letter so all I can do now is wait! It seems to be all OK though.

[strugglingmum]

Re: Arunadasi vs Natwest **Claim Approved**

Well, I don't know if I can help much as far a sinfo is concerned but I can encourage and intend to do so as much as I can! Reading strugglingmum's thread was such an inspiration to me, and gave me hope, and maybe my story can show others too that it pays to never give up.

Thankyou hun, that was really lovely of you and I'm glad I came here to tell my story. My colleague at work today read my thread and told me her daughter had charges ... Ive started to help her today. This forum has such a feel good factor and it's down to the lovely members/mods here and the really friendly welcoming attitude everyone has, it makes such a change to find on a forum these days, so a huge thankyou to everyone involved in this site. xxx

[arunadasi]

Re: Arunadasi vs Natwest **Claim Approved**

You better had and help others in a similar circumstance. A very good result

Well, I don't know if I can help much as far as info is concerned but I can encourage and intend to do so as much as I can! Reading strugglingmum's thread was such an inspiration to me, and gave me hope, and maybe my story can show others too that it pays to never give up.

[Tools]

Re: Arunadasi vs Natwest **Claim Approved**

Legal Beagles

0845 3012783

fax 0141 2491451

Courtesy of strugglingmum

[Amethyst]

Re: Arunadasi vs Natwest **Claim Approved**

Can someone give me the magic number please (and don't say 3). Have a lady due to be repo'd in 15 days just been turned down for hardship by Natwest so they need a kick up the bum. xxxx

[natweststaffmember]

Re: Arunadasi vs Natwest **Claim Approved**

From now on this for me is the Good Luck Site! Think I'll stick around!!!

You better had and help others in a similar circumstance. A very good result

Re: Arunadasi vs Natwest **Claim Approved**

That is brilliant news! I am really delighted for you.

Are they writing to you to confirm, and did they say how long you would have to wait before they paid you!

It does seem that Nat West have become more pro-active in agreeing hardship cases as we have seen in the last couple of weeks.

All the best

xx

[hoops-morton]

Re: Arunadasi vs Natwest **Claim Approved**

That is fantastic news , well done! Im very pleased for you its always good to hear of further success.

[arunadasi]

Re: Arunadasi vs Natwest **Claim Approved**

From now on this for me is the Good Luck Site! Think I'll stick around!!!

[Tools]

Re: Arunadasi vs Natwest

Blimey, only here one day and already good progress.

Well done to all involved.

[strugglingmum]

Re: Arunadasi vs Natwest

It was a very complicated process and it was determined when they got divorced. They didn't have to agree on anything; the pension institution worked it out on the bases of how much he had paid into his pension fund in his working life, and as she had raised children without work for several years that was her portion. It is taken off his pension at source, even before he gets his pay.
------------------------------- merged -------------------------------
I applied for refund of charges on my business account last year and was given a settlement of £800. I htink the total was about £1200.
------------------------------- merged -------------------------------
SUCCESS!!!!

When I called earlier the lady said she'd ask their business dept to give me a call and they just did... and my claim has been APPROVED!!!!!!!!

They are going to send me an offre letter soon and take it foward from there!

There seemed to be some confusion regarding the business account, they thought I was claiming on both accounts and I had to say that I have already claimed on my business account!

I am so delighted I could dance. Thank you all so much for the suport and a special hug to Struggling Mum for that telephone number, that really set the ball rolling!:beagle:

Fantastic! Told you that number was good lol