Re: 1st credit hfc statement
Good morning,
Could be that they have got accounts mixed up.
Can you please post a copy of the statement you have received.
nem
Originally posted by joedempsey
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hello all finally update on this one...after complaining and trying to get HFC to comply with a SAR request which took 8 complaints over a year and intervention from the FOS. i received a huge pack of old accounts which my partner had with HFC.
i tried my luck and applied for PPI claim.
some account were even from the 1990s all contained massive interest rates and PPI to our surprise HFC (now HSBC) Offered just short of £4000.
but what surprised me most is the debt 1st credit has been chasing the agreement they sent posted on page #7 this thread.
HFC have no knowledge of this account and nothing related to it was in the SAR package.
looking back on the Agreement on #7 the account number is written in pen at the top of the page. and all the accounts she had with HFC had the account number printed at the top of each agreement
i did send a complaint to 1st credit outlining all the issues and regards the statement they sent along with the agreement (#1) and the fact they purchased in 2007 but the statement says account up to 2010.
1st credit never responded to our complaints and nothing was heard from them since that letter in 2015 (she still paying £5 a month)
until recently when the letters have become weekly asking to get in touch and your debt wont go away letters.
any thoughts ? or ideas ?
i tried my luck and applied for PPI claim.
some account were even from the 1990s all contained massive interest rates and PPI to our surprise HFC (now HSBC) Offered just short of £4000.
but what surprised me most is the debt 1st credit has been chasing the agreement they sent posted on page #7 this thread.
HFC have no knowledge of this account and nothing related to it was in the SAR package.
looking back on the Agreement on #7 the account number is written in pen at the top of the page. and all the accounts she had with HFC had the account number printed at the top of each agreement
i did send a complaint to 1st credit outlining all the issues and regards the statement they sent along with the agreement (#1) and the fact they purchased in 2007 but the statement says account up to 2010.
1st credit never responded to our complaints and nothing was heard from them since that letter in 2015 (she still paying £5 a month)
until recently when the letters have become weekly asking to get in touch and your debt wont go away letters.
any thoughts ? or ideas ?
Could be that they have got accounts mixed up.
Can you please post a copy of the statement you have received.
nem
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