Lowells say my wife owes £30 cancellation charge on a policy with PO. The underwriters were BISL or BGL as they are now. This was sorted at the time with carsuk.org acting for PO and the new insurance policy was with a BISL Co. (M&S). This was why no charge should have been made. PO has sent 2 letters one saying there was a cancellation charge and another with a zero amount as cancellation. Original DRA have confirmed that the account was closed. Should we ignore Lowells ?
Any advice appreciated.
Any advice appreciated.
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