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refusal to increase dd

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  • refusal to increase dd

    Sometime ago Elderbridge increased my payment refused to increase DD unless I filled in expediture income .. knowing their form refused agreed to dd .. emailed them called them .. saying ok increase dd as they normally would if change in payment ..increase they refused on basis I have FOS complaint ... Fos gave me a number not main Elderbridge number to call to get dd increased .. so because I have FOS case Elderbridge playing hardball trying to go in for kill . Charginging interest etc for non complete payments How is this legal how are FOS ignoring this .. I work long shifts guess what number closed .. what is going on??
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