Compass debt company

[Amethyst]

Re: Compass debt company

Yes, it;s very unlikely they will find an agreement - and if by some bizarre miracle they did find it, it's unlikely to comply. Presumably it would have been taken out in the store... so unless you've signed a new agreement in the interveening years then they won't be finding one.

Knowing that everyone has defaulted you ( I was quite concerned that you had thought none of them had ) then you know those defaults will fall off your file 6 years after they were put on. They can't be re-added.

Personally in your position I would give it three months and gather all your information together, who has agreements, who doesn't, what options you have on each, and work through them once you have a full picture - either informing creditors you won't be paying ( knowing they can't damage your credit file and you have a defence to any court action) - or reorganising payment arrangements to keep things stable on those that do have the agreements.

Your main thing to keep an eye on is CCJ's - as they could lead to charging orders over your BTL properties. But that shouldn't put you off getting things sorted

[Wingco]

Re: Compass debt company

I have a feeling that the Directors will be there (with their bodyguards?). I'll let you know.

i'm surprised Compass has been going 10 years - there must be thousands of clients out there. I wonder what their accountants have been doing - they must have known that cllents' money was not held correctly. I wonder if we have a case against the Compass/RMR accountants?

Did you see anything about the Compass Protection Plan mentioned on their contract?

[Wingco]

Re: Compass debt company

Hi Amethyst. I found a few more DNs I didn't know about, so I'm sure everyone has DN's me.

The HofF account was taken out probably in the 70s. Does that help? Robinson Way have come back to me today saying they are going to raise a copy of the agreement "to verify that you are liable to pay the amount due" Clearly, Robinson Way don't hold those agreements, which gives me hope.................I hope. x

[Amethyst]

Re: Compass debt company

Actually Wingco - it might be better if you start a separate thread for each of your debts, then you can keep a track and use it a bit like a diary.

[Wingco]

Re: Compass debt company

Hi Taff. You are right. I've seen people who were contacted back in Dec 2015 and recommended to go to Abbey - Abbey have now 'disconnected' themselves from any relationship with Compass. I think they are beginning to fear the consequences of some of their claims.
I got the same phone call from a male at Compass telling me that I would be debt free in 12 months with Abbey but that doesn't mean Abbey were claiming that.
The next few months on here will be very interesting.
Wingco

[Amethyst]

Re: Compass debt company

Did you get any further checking out your credit file ? Knowing that these debts HAVE been reported as in default will help you know whether stopping paying is going to be of detriment to your file or not.

Do you know when you first opened the account with HoF ?

[Wingco]

Re: Compass debt company

Hi Clestine. Thanks for the 'Enforceabilty' post above - very informative.

I have heard today from Robinson Way acknowledging my CCA letter. They have put my account on hold until they can get the original agreement "to verify that you are liable to pay the amount due"

What is the recommended course of action now?

1. Continue paying by SO?
2. Stop the SO and wait to hear from them?

The original loan was a House of Fraser Store Card and the balance is £4333. I have paid £20 (2 x £10) since the demise of Compass who were paying £3.49 per month.

[Celestine]

Re: Compass debt company

Consumer Credit Act 1974 enforceability is a rather complex matter. I should know! Until last year, I worked with Paul Tilley at Howlett Clarke solicitors as a CCA litigator.
http://www.qualitysolicitors.com/how...le/paul-tilley

This is the details of their highly respected CCA service:
http://www.qualitysolicitors.com/how...onsumer-credit

I like this quote from HCs website! "The Consumer Credit Act 1974 is an extremely complicated piece of legislation and dealing with debts which arise out of the 1974 Act can be a very stressful experience

There are only a handful of firms genuinely offering such expertise BUT even we don't offer 'debt write off'. We probably hold the skills technically, but in reality debt write off is a very dumb approach to tackling indebtedness. Our cases all revolved around people facing litigation from debt companies. So we used our skills defensively and would never advise a client to suddenly stop paying their monthly repayments.

LegalBeagles has Paul Tilley as part of our site team @pt2537 and LegalBeagles have worked together over several years to develop and understand the best approaches to CCA matters. To see a solicitors firm offering such 'services' without seemingly a shred of knowledge is very disturbing to me personally.

So any of you Compass victims who have questions about these debts, just ask away....we do it for free!

[Wingco]

Re: Compass debt company

Abbey fails to answer either in their guidance notes or their phone calls (they don't respond to emails) what happens at the end of 12 months other than saying they will continue to work on those cases they think they can write off? If they can't do it in a year, what makes them think they can succeed in a further year?

What is in it for them to do anything once you have signed their contract?

Why is their fee the same as the Compass fee - it doesn't reflect the complexity of the work or anything other than getting off the client what they know they can afford - opportunism?

Why do they not tell you that they will no longer continue to pay the token payments to your creditors?

If they know what they are doing, why aren't there any genuine feedback reviews? Has anyone had a single debt written off by Abbey? Please let us know what why and when.

Wingco

[Wingco]

Re: Compass debt company

Hi firstly can I say you have all been so helpful I myself am a compass victim, I had been with compass for just under 10 years and never had a problem only to realise when speaking to all my creditors they hadn't been paid since early January. Not to mention when calling/emailing to ask for a recent statement I was told by one of them they weren't sure how to send it via e-mail. I don't think any of them will attend the meeting with the amount of funds they have I'm sure they'll have representatives acting on behalf of them. I have signed up with Abbey solicitors as instructed back in early February? Have I made the right choice?

No certainly not. Abbey cannot write off all your debts. Why pay them when you can do a lot more yourself (that's what I'm doing right now). My advice would be to cancel asap and ask for your money back. If you have any problems let us know.

Wingco - ex-Compass client

[Wingco]

Re: Compass debt company

Hi Meg
you will find that Abbey has probably insisted all correspondence goes to them. Do let us all know what they say but in my experience, you will be lucky if they answer the phone - it took them a week to contact me after I phond and emailed them - doesn't bode well, does it!!!!!!

[Wingco]

Re: Compass debt company

Will do. But I'm not expecting much and often when you get hundreds of dissatisfied people in room, you get mob rule and nothing sensible comes out of it.

- - - Updated - - -

That tells you everything you need to know about this organisation - all heart

[Amethyst]

Re: Compass debt company

On the cancellation with Abbey Issue

The claims made by Abbey are not possible. If you have signed up more than 14 days ago you will probably lose your fee 12 x £250 according to their contract.

I've started a thread http://legalbeagles.info/forums/show...941#post632941 to discuss - as I don't believe their contract or terms meets the requirements.

It will depend on individual cases and we'll need to know what work has actually been undertaken by Abbey between your signing and returning of the contact - if the first payment has been made etc.

But I'd expect they will say 'you signed you pay' - that doesn't mean it is true, and just because they are a solicitors firm doesn't mean they are right either.

[taff_dragoness]

Re: Compass debt company

Hi Wingco its ok Amethyst put me right, yep as you said not much of a chance on getting anything back but we are trying. I wont be able to make the meeting as i am in devon and work has already given me a few days leave from next year because i was such a mess on friday morning so got sent home they have been very good. Also with the time off was able to get things sorted and chat to you lovely people, so will wait and see what you learn on monday if you dont mind letting us know what happens taff

[Wingco]

Re: Compass debt company

Hi Meg
The claims made by Abbey are not possible. If you have signed up more than 14 days ago you will probably lose your fee 12 x £250 according to their contract.
If you are committed and you continue with Abbey, it would help and inform many others if you report back on here regularly on what progress they have made in writing off your debts. Let's hope they can do what they claim.
I'm not sure why your creditors are not writing to you...........................yet, for I am sure they will. But part of Abbey's process is to ensure all creditors deal with them. But I would keep a very close eye on what's happening. Why not insist tat Abbey copt all correspondence with your creditors to you. Express the concerns you have; they must be aware of the bad Press they are getting.
Wingco fellow ex-Compass client.