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Virgin CC / Arrow Global / Moorcroft help

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  • Virgin CC / Arrow Global / Moorcroft help

    Received attached letter from Virgin announcing transfer of £3488 CC debt to Arrow Global. Included in same envelope was introductory letter from Arrow, requesting I make contact with Moorcroft who are now apparently "managing" my account.
    Also have had couple of missed calls from Arrow to my mobile over last couple of days. I intend to request contact by written letter only.
    Original account was with Virgin partner MBNA (under Virgin brand), transferred to Virgin itself last year. Original account opened Oct 2008. Last payment made 13 Apr.
    Last contact with Virgin I made was Sept 2015 requesting holding period of 30 days.

    Would appreciate any advice on best way to deal. Do I respond to Arrow or Moorcroft?

    My personal situation is:

    Currently on low income of £670pm following business failure earlier this year.
    Not expected to regain a full liveable wage for 6-9 months.
    Most other creditors currently accepting £1 per month nominal payment.
    I'm accepting of the fact that I will at some point probably need to enter into an installment plan, but am looking to "buy time" in the interim / delay the process if possible.

    Ceased paying all loans and CCs around March/April 2015. Balances as follows:

    Post Office Credit Card £4500
    HBOS C Card £2100
    New Day C Card £2100
    Barclaycard £3600
    Virgin CC £3500
    Capitol One CC £4200
    Barclaycard £4900
    Tesco Loan £1700
    Argos Card £495.
    Santander Directors Personal Guarantee (Ltd co. bank account) £2450
    Utility Warehouse £420

    Am homeowner with approx £17k personal equity, after mortage / sec loan / sec OD / wife's share of equity.
    Mortgage and secured loans being paid as per normal.
    No liquid funds available to offer creditors.
    Attached Files
    Tags: None

  • #2
    Re: Virgin CC / Arrow Global / Moorcroft help

    Good morning,

    Are any other debts now in the hands of debt purchasers/collectors?
    Before making any offers of payment, let's see if AG can get hold
    of the agreement for this debt.

    You should make a request under the provisions of CCA 1974 ( CCA request) to AG there is £1 statutory fee payable, use a postal order endorsed " For Statutory Fee Only" . AG has 12 + 2 Working Days to Comply. There is a template for this in the forum library. This is best sent by signed for post.

    nem

    Comment


    • #3
      Re: Virgin CC / Arrow Global / Moorcroft help

      Thanks Nem.
      Will provide a detailed list of all debts status and history shortly - should I do this on this thread or start individual threads for each debt?

      Comment


      • #4
        Re: Virgin CC / Arrow Global / Moorcroft help

        Originally posted by JamesC View Post
        Thanks Nem.
        Will provide a detailed list of all debts status and history shortly - should I do this on this thread or start individual threads for each debt?
        Lets deal with say 2 at time on separate threads to avoid confusion!

        nem

        Comment


        • #5
          Re: Virgin CC / Arrow Global / Moorcroft help

          OK, thanks - as a starting point, have uploaded the two others which have been passed to DCA.

          Comment


          • #6
            Re: Virgin CC / Arrow Global / Moorcroft help

            Originally posted by JamesC View Post
            OK, thanks - as a starting point, have uploaded the two others which have been passed to DCA.
            OK
            nem

            Comment

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