Re: PRA CCA Help
To reset the clock, a payment or written acknowledgment has to be made by yourself or someone acting on your behalf, i.e. if you went to the CAB or Payplan to set up a DMP, they'd be acting for you. If you didn't authorise your wife to act for you, you should make it clear to them that she acted without your authority. You could say she was mistaken as to what that letter referred to.
Originally posted by gwkerr
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