Letter from Lowell

[Aguerooooo]

Hi all

I received a letter from Lowell last week, and it also had a letter from 'bpo collections'. It said that Lowell had passed this alleged debt onto them.

I sent Lowell the following email and have today received a letter through the post but I don't understand it. Any help would be appreciated

Dear Sir/Madam

Ref: XXXXXXXXXX

I write with regards to a letter I have received saying you have transferred this alleged debt to a company called 'bpo collections'.

I am familiar with the DCA guidelines and relevant Laws, and I believe that you are now committing the following CRIMINAL OFFENCES.....

Section 20, Theft Act 1968 (Blackmail) You are making repeated unwarranted threats with menace, despite repeatedly being asked to prove such a debt exists.

Section 2, Fraud Act 2006 (Fraud by False Misrepresentation) You are claiming that I owe money when potentially I do not.

Section 2, Protection from Harassment Act 1997 (Harassment) Repeated demands and threats, without proving such a debt exists, and I will also be pursuing Orange to for putting you up to it.

Data Protection Act 1998 (Potential breaches of Data Protection Act) Illegal processing of my personal data despite me sending a Section 10 notice,

You have left me with no alternative but to pursue these matters in a Criminal Court as you have broken the law, and I will be pursuing this for damages for the stress caused by your illegal actions.

And I will NOT be replying to your standard reply of 'we need your address' Just use the one you have on file.

Yours faithfully

Once I figure out how to post an image I will post the letter.

[wales01man]

Re: Letter from Lowell

Did you owe this money at any time is it yours?

[Aguerooooo]

Re: Letter from Lowell

Did you owe this money at any time is it yours?

I don't remember having an Orange account at any time.

I wrote to Orange about this last year saying I have no knowledge of any account but they haven't even bothered to reply, I have just filed a complaint about Orange with CISAS.

[nemesis45]

Re: Letter from Lowell

I suspect that most of your allegations a doomed to fail .

The letters from what I can read appear in one case to be normal a response from the CSA and final response letter from Lowell.

With whom did correspond at Lowell?

Dealing with Orange or it's parent on anything like this needs to be done at Director/CEO level, their customer service is useless and has no authority to do any more than spout a company script.

Make a FORMAL COMPLAINT to the CEO at Orange this requires full investigation and a response within 56 days, in my experience
it's much quicker.

Lowell correspondence in this situation should be addressed to the Lowell Group Legal Counsel, Ms Sara de Tute marked private and confidential.

nem