Hi All,
I've been reading around all the great info on forum about something that happened recently but I just had a few points I hope you could help me with. I'll give you the full story first:
The other day my parents received an automated phone call from Westcott with a phone number and a reference number, I'd also got a missed call on my mobile phone from the same area code with no voicemail but i'm guessing it's them. So I rang them back and was surprised to find it was a debt collection agency as I have no outstanding debts! When I spoke to an agent they wanted my name, address and loads of other details before they would tell me what it was in relation to. This seemed very strange to me as surely they would have this on file to begin with and if this call wasn't in relation to me I wouldn't want to give them any details they could use to harass me. Needless to say the phone call didn't get any further as they just kept insisting, so I told them to send a letter to the address they have on file and we can sort it then.
As of yet no letter. I've checked Experian, my score is fine, and there's no recent searches on my credit and no outstanding GAINS.
My question is, how have they got an extremely old contact number (parents) for me as well as brand new one (my mobile) what can I do if they keep ringing my parents? If a letter does arrive do I give them my current address to reply to? If they won't let up doesn't this give them the information they need to harass me further?
Thanks,
I've been reading around all the great info on forum about something that happened recently but I just had a few points I hope you could help me with. I'll give you the full story first:
The other day my parents received an automated phone call from Westcott with a phone number and a reference number, I'd also got a missed call on my mobile phone from the same area code with no voicemail but i'm guessing it's them. So I rang them back and was surprised to find it was a debt collection agency as I have no outstanding debts! When I spoke to an agent they wanted my name, address and loads of other details before they would tell me what it was in relation to. This seemed very strange to me as surely they would have this on file to begin with and if this call wasn't in relation to me I wouldn't want to give them any details they could use to harass me. Needless to say the phone call didn't get any further as they just kept insisting, so I told them to send a letter to the address they have on file and we can sort it then.
As of yet no letter. I've checked Experian, my score is fine, and there's no recent searches on my credit and no outstanding GAINS.
My question is, how have they got an extremely old contact number (parents) for me as well as brand new one (my mobile) what can I do if they keep ringing my parents? If a letter does arrive do I give them my current address to reply to? If they won't let up doesn't this give them the information they need to harass me further?
Thanks,
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