• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Sigma Red Ltd and Vodafone

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Sigma Red Ltd and Vodafone

    Whilst in a declining sole trade business this time last year, I inadvertently cancelled a Vodafone contract just under two months early because I genuinely thought it had ended and I was keen to go over to PAYG as I could no longer afford the contractual amount each month.

    Obviously Vodafone contacted me and hit me with a bill, which because of circumstances I ignored at first then wrote to them advising them of my sole trade status and the declining 'health' of the business. They (vodafone) were nice at first and acknowledged the difficult trading environment (which astonished me at the time) and I heard nothing (and I mean nothing) from them for almost six month.

    Then one phone call from Sigma Red Ltd followed by the usual swath of rabid dog, 'we bought the debt so now its you vs us' letters. Here we go again. The next day a letter from Vodafone contained the sale of the debt letter and details of SRL as new debt owners.

    On the advice of a friend, I sent a Section 10 Data Protection Act request to stop the phone calls (at one point up to five a day) which it seems to have done and once again stated my case regarding the lack of funds to pay the alleged debt (i have now had to close the business down) and sent them a budget plan to show how dire the situation actually is.

    They ignored it all and sent me five letters in ten days going from 'please pay in instalments' to 'final demand' to 'notice of pending litigation'. They all look like template letters with standard content but my question is this. I have never come across Sigma Red Ltd and wonder how much of a player they are? The debt is a little over £400 but they do now own it and seem to have gotten VERY aggressive VERY quickly.

    Any views on the DCA or views from other members with experiences of their tactics. Or has anyone got any ideas on how I can proceed?

    Im not trying to avoid the debt but really don't have a spare £1 to throw at it at the moment as I am fully committed paying back other creditors from the business closure.

    Thank you

    B
    Tags: None

  • #2
    Re: Sigma Red Ltd and Vodafone

    Hi Bennysonic,

    Thanks for making me aware of your concerns.

    If you'd like any help from me could you email me with your details via the Contact us form here and quote the code WRT135 - FAO Lee in the subject line?

    Once sent you'll receive an automated reply with a reference number. To make sure it reaches me could you update the thread with this and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    I am an official company representative of Vodafone UK.

    LegalBeagles has given permission for me to post in response to queries about the company, so that I can help resolve issues.

    This does NOT imply any form of approval of my company or its products by LegalBEAGLES.

    Comment

    View our Terms and Conditions

    LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

    If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


    If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
    Working...
    X