Hey, i had outstanding debt to BCW and o2 that of 198.33 and i used there online payment system to pay it in full. Then on the 12 of july they apparently got told by o2 that there was an error between BCW and O2 and that the balance was £65 short. Now they are demanding it in full and threatening bailiffs and court action to reclaim it.
my question is, that since we had paid it in full, and we were told the account was closed, AND that the error was between them two, how accountable are we for this. They have told me 2 different stories over the phone regarding the origins of this mysterious 65 pound debt (one about my payment bouncing and the other about it being between them two)
thanks
my question is, that since we had paid it in full, and we were told the account was closed, AND that the error was between them two, how accountable are we for this. They have told me 2 different stories over the phone regarding the origins of this mysterious 65 pound debt (one about my payment bouncing and the other about it being between them two)
thanks
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