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letter from bank for PPI refund do i have to give it all to towards debt
Hi All,
i am in need of advise ASAP..... i am with a debt solution company called Gregson and Brooke now known as Expert Money Solution LTD, i gave them permisson for the company to claim PPI refund on my behalf, i recieved a letter on friday from Santander letting me know i am owed PPI refund from when the bank was called Abbey National, they had sent me the letter as they hadnt heard back from my debt solution company, i called my debt solutions company to let them know i had recieved this letter and had filled out the claim form with my bank details and sent the form off today, the lady from my debt solutions company was rude and made it clear that the money should go into their bank to go into a fund to clear my debt, i have already had a chance to clear one of my debts but was told by my debt solution company that because they were investigating owed PPI that they couldnt clear my debt which was at a lower amount which they already had in the fund to pay it off, the debt has now gone back to the original amount.... i already pay £300 a month with that they pay a token payment each month and the rest goes in to the fund to clear my debts...... so what i need to know is if my debt solutions company is right in saying the lump sum goes to them or can i use the money to pay off famliy and friends who lent us money to go with the debt solutions company to start with??
i am in need of advise ASAP..... i am with a debt solution company called Gregson and Brooke now known as Expert Money Solution LTD, i gave them permisson for the company to claim PPI refund on my behalf, i recieved a letter on friday from Santander letting me know i am owed PPI refund from when the bank was called Abbey National, they had sent me the letter as they hadnt heard back from my debt solution company, i called my debt solutions company to let them know i had recieved this letter and had filled out the claim form with my bank details and sent the form off today, the lady from my debt solutions company was rude and made it clear that the money should go into their bank to go into a fund to clear my debt, i have already had a chance to clear one of my debts but was told by my debt solution company that because they were investigating owed PPI that they couldnt clear my debt which was at a lower amount which they already had in the fund to pay it off, the debt has now gone back to the original amount.... i already pay £300 a month with that they pay a token payment each month and the rest goes in to the fund to clear my debts...... so what i need to know is if my debt solutions company is right in saying the lump sum goes to them or can i use the money to pay off famliy and friends who lent us money to go with the debt solutions company to start with??
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