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Hi, only just registered on the forum so this is my first post!
Have been having problems with OPOS ltd ringing me and leaving me obscure answerphone and text messages.
This is in relation to a small debt that my partner has with an internet provider, Primus. My partner didn't have a contact number at the time so always used mine; this number was then passed on to OPOS regarding the debt and now I am getting two or three calls a week from them. They are rude and unhelpful on the phone, and when I have contacted them by phone myself they have agreed to take my number off their list but then I still receive calls. I use a call blocker as I receive a lot of nuisance calls but it does log the calls.
I rang them today as I had received another call and they had left me another obscure, rude answerphone message. I was told my partner had GIVEN them my number (which he hadn't) as their point of contact- I explained I had called recently (giving him the date and time of phonecall) and the person I had spoken to had agreed to remove me from the list. He asked me who I had spoken to and I said I didn't know as I hadn't been given a name- to this he said he couldn't help me and that he needed the name to find the call, even though I had given him the date and time. I then stated that I thought the calls were harassment. He told me he didn't think they were harassment and that I was over-reacting, then asked me to tell him why I thought it was harassment! I told him I was receiving aggressive calls, texts and answerphone messages on my personal mobile, sometimes whilst I was at college, which I had asked not to receive, which I deemed to be harassment. He told me he disagreed with this, I was wasting his time and he would take the details and try to make a decision on them. He also told me off for not answering their calls.
To clarify, I have nothing to do with this debt, the contract with Primus was taken out in my partner's name, was paid from his bank account and the only thing linking me to it was the fact he used my phone number.
I found this letter by memeber diskmandave on another thread on this site http://www.legalbeagles.info/forums/...on-Phone-Calls and was wondering whether I could be confident about sending it to them and that it wouldn't backfire on me, as things generally seem to do!
Opos Limited
1stFloor, Ingram House
227Ingram Street
Glasgow
G11DA
-HARASSMENTWARNING-
WARNING:PROTECTION FROM HARASSMENT ACT 1997;
WARNING:COMMUNICATIONS ACT 2003, s.127
Telephonenumber: *************
Re:Harassment by telephone
DearSir/Madam,
Iam writing in relation to telephone calls that I have received fromyour company, which I deem to be personally harassing.
Ihave verbally requested that these calls stop, but I am stillreceiving them.
Inow require the telephone number listed above to be completelyremoved from your systems.
Iam of the view that your continued telephone calls put you in breachof the Protection From Harassment Act 1997.
Ifyou continue to harass me by telephone, you will also be in breach ofthe Communications Act (2003) s.127 and I will report you to OFCOM,Trading Standards and the Office of Fair Trading, meaning that youmay be liable to a substantial fine.
Beadvised that all telephone calls from your company are recorded.
Yoursfaithfully,
*************
Thanks for your help
Have been having problems with OPOS ltd ringing me and leaving me obscure answerphone and text messages.
This is in relation to a small debt that my partner has with an internet provider, Primus. My partner didn't have a contact number at the time so always used mine; this number was then passed on to OPOS regarding the debt and now I am getting two or three calls a week from them. They are rude and unhelpful on the phone, and when I have contacted them by phone myself they have agreed to take my number off their list but then I still receive calls. I use a call blocker as I receive a lot of nuisance calls but it does log the calls.
I rang them today as I had received another call and they had left me another obscure, rude answerphone message. I was told my partner had GIVEN them my number (which he hadn't) as their point of contact- I explained I had called recently (giving him the date and time of phonecall) and the person I had spoken to had agreed to remove me from the list. He asked me who I had spoken to and I said I didn't know as I hadn't been given a name- to this he said he couldn't help me and that he needed the name to find the call, even though I had given him the date and time. I then stated that I thought the calls were harassment. He told me he didn't think they were harassment and that I was over-reacting, then asked me to tell him why I thought it was harassment! I told him I was receiving aggressive calls, texts and answerphone messages on my personal mobile, sometimes whilst I was at college, which I had asked not to receive, which I deemed to be harassment. He told me he disagreed with this, I was wasting his time and he would take the details and try to make a decision on them. He also told me off for not answering their calls.
To clarify, I have nothing to do with this debt, the contract with Primus was taken out in my partner's name, was paid from his bank account and the only thing linking me to it was the fact he used my phone number.
I found this letter by memeber diskmandave on another thread on this site http://www.legalbeagles.info/forums/...on-Phone-Calls and was wondering whether I could be confident about sending it to them and that it wouldn't backfire on me, as things generally seem to do!
Opos Limited
1stFloor, Ingram House
227Ingram Street
Glasgow
G11DA
-HARASSMENTWARNING-
WARNING:PROTECTION FROM HARASSMENT ACT 1997;
WARNING:COMMUNICATIONS ACT 2003, s.127
Telephonenumber: *************
Re:Harassment by telephone
DearSir/Madam,
Iam writing in relation to telephone calls that I have received fromyour company, which I deem to be personally harassing.
Ihave verbally requested that these calls stop, but I am stillreceiving them.
Inow require the telephone number listed above to be completelyremoved from your systems.
Iam of the view that your continued telephone calls put you in breachof the Protection From Harassment Act 1997.
Ifyou continue to harass me by telephone, you will also be in breach ofthe Communications Act (2003) s.127 and I will report you to OFCOM,Trading Standards and the Office of Fair Trading, meaning that youmay be liable to a substantial fine.
Beadvised that all telephone calls from your company are recorded.
Yoursfaithfully,
*************
Thanks for your help
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