Hi every one, Im a newbie here.
I just need some advice to deal with Mack Hall, I got a letter from them August 2011 demanding £226 for an outstanding phone bill or line rental I supposidly had in 2004 or 2006, they coldnt get there story strait in the beginning, then when I spoke to a different muppet they said I took out the contract in 2004 and received a defult in 2006, which I never saw, I didnt move until 2008 and in that time I had received no contact from ANYONE with regard to this matter, until August 2011.
I know there was one contract I had I did run up a large bill which was then paied in FULL but that was it. I did ask Mack Hall to prove I owed this money ie statement of account, contract to which they took 3 months in doing so while calling me every week chasing me for the money, then I received through the post (and this made me laugh) a few a4 sheets of paper with random dates and numbers (not tel) that I could have made up myself!! I called them up telling them that I had seeked legal advice telling them that this was unacceptable as it did not prove I owed them money, so they then sent me the same thing again but on Carphone Warehouse headed paper.
I did tell them in the beginning that if its proven I owe it I'll pay it, did I at that oint drop myself in the pooh. I am sure I dont owe it as I already paied it all that time ago.
I just need some advice to deal with Mack Hall, I got a letter from them August 2011 demanding £226 for an outstanding phone bill or line rental I supposidly had in 2004 or 2006, they coldnt get there story strait in the beginning, then when I spoke to a different muppet they said I took out the contract in 2004 and received a defult in 2006, which I never saw, I didnt move until 2008 and in that time I had received no contact from ANYONE with regard to this matter, until August 2011.
I know there was one contract I had I did run up a large bill which was then paied in FULL but that was it. I did ask Mack Hall to prove I owed this money ie statement of account, contract to which they took 3 months in doing so while calling me every week chasing me for the money, then I received through the post (and this made me laugh) a few a4 sheets of paper with random dates and numbers (not tel) that I could have made up myself!! I called them up telling them that I had seeked legal advice telling them that this was unacceptable as it did not prove I owed them money, so they then sent me the same thing again but on Carphone Warehouse headed paper.
I did tell them in the beginning that if its proven I owe it I'll pay it, did I at that oint drop myself in the pooh. I am sure I dont owe it as I already paied it all that time ago.
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