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Having passed my loan to Blair, Oliver and Scott, who proved as elusive as the Scarlet Pimpernel, every time I tried to contact them, with multiple addresses; without warning, the BOS decided to 'very kindly' pass my account to a bunch by the name of Moorcroft Debt Recovery Ltd.
From day one Moorcroft proved bent and inept. At first they tried it on by saying that the amount owing was identical to that originally borrowed, even after several thousands of pounds had been paid over several years. Only after I reported these merchants to the FOS, did they, eventually after many months, back down and revise the outstanding sum accordingly.
After much deliberation, they finally agreed to a monthly repayment figure, again, only after the FOS were contacted.
The next problem was getting the idiots that work for these crooks to send me a paying-in book and PayPal barcode in order to make payments, as I don't trust setting up a DD with these people. A simple enough task you would have thoughts - put side items in post, address envelope, pay postage and put in post. It took the Moorcroft employee responsible for this most mundane of tasks no less than 3 months to do this! Her name is PH, Compliance Officer. As a direct result of her inefficiency and ineptitude, 3 months deficit accumulated. During these 3 months I 'phoned and wrote to Moorcroft and Huddart. Only after the FOS were again notified of this latest cock-up by Moorcroft, did the said items finally arrive by post.
Upon arrival, I immediately paid 3 months' worth of repayments. A few weeks later, to my disbelief, Paula Huddart sent me a snotty letter saying that Moorcroft had decided to no longer administer my account (that should be mal-administer) and were passing it back to BOS. I replied to both that clown Huddart, and to Tim Tookey, CEO of HBOS, requesting that if BOS aren't to administer my account that it be submitted to any company other than Moorcroft - a useless, cack-handed bunch of crooks. To date neither have had the common decency to reply.
Following some online research today, I have discovered that Moorcroft Debt Recovery Ltd is a family owned business. All of the directors of this rotten debt collection agency have the surname 'McRoberts'. Apparently, the 'leading light' there is Miss Amanda Martin McRoberts.
Has anyone else out there had the grave misfortune to have to deal with Moorcroft?
It really is time that central government regulated debt collection agencies like Moorcroft - they're a mob of *******s, flouting the law and preying on the poorest, most vulnerable members of society. They'll rot in hell for what they're doing.
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From day one Moorcroft proved bent and inept. At first they tried it on by saying that the amount owing was identical to that originally borrowed, even after several thousands of pounds had been paid over several years. Only after I reported these merchants to the FOS, did they, eventually after many months, back down and revise the outstanding sum accordingly.
After much deliberation, they finally agreed to a monthly repayment figure, again, only after the FOS were contacted.
The next problem was getting the idiots that work for these crooks to send me a paying-in book and PayPal barcode in order to make payments, as I don't trust setting up a DD with these people. A simple enough task you would have thoughts - put side items in post, address envelope, pay postage and put in post. It took the Moorcroft employee responsible for this most mundane of tasks no less than 3 months to do this! Her name is PH, Compliance Officer. As a direct result of her inefficiency and ineptitude, 3 months deficit accumulated. During these 3 months I 'phoned and wrote to Moorcroft and Huddart. Only after the FOS were again notified of this latest cock-up by Moorcroft, did the said items finally arrive by post.
Upon arrival, I immediately paid 3 months' worth of repayments. A few weeks later, to my disbelief, Paula Huddart sent me a snotty letter saying that Moorcroft had decided to no longer administer my account (that should be mal-administer) and were passing it back to BOS. I replied to both that clown Huddart, and to Tim Tookey, CEO of HBOS, requesting that if BOS aren't to administer my account that it be submitted to any company other than Moorcroft - a useless, cack-handed bunch of crooks. To date neither have had the common decency to reply.
Following some online research today, I have discovered that Moorcroft Debt Recovery Ltd is a family owned business. All of the directors of this rotten debt collection agency have the surname 'McRoberts'. Apparently, the 'leading light' there is Miss Amanda Martin McRoberts.
Has anyone else out there had the grave misfortune to have to deal with Moorcroft?
It really is time that central government regulated debt collection agencies like Moorcroft - they're a mob of *******s, flouting the law and preying on the poorest, most vulnerable members of society. They'll rot in hell for what they're doing.
.
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