In February of this year (2011) my wife received a demand for a credit card bill (HSBC) from DG Solicitors.
During the time since then, we have sent repeated letters (most of which seem to be ignored) requesting that they send us proof of the debt i.e. A Credit Card Agreement and Copies of the Credit Card Statements leading to the debt.
We actually received no direct response from the Solicitors, the only thing we received were further Demand Letters and it actually took my contacting the Financial Ombudsman and HSBC Complaints department to get an actual acknowledgement of my requests. I am advised that they do not have a copy of the Credit Card Agreement and all they have sent us are credit card statements dating back to October 2010 showing a brought forward balance + interest.
The debt itself must only refer to 2003 and prior as we moved at the end of 2003 and we're certain it hadn't arisen since then as we had changed banks at the same time. It would also explain the reason they took so long to write to us. Note that we have been provided with no information as to when the debt arose.
My wife did have a credit card back in 2003 but we're almost certain that we had paid it off using the proceeds from our house.
We can't use the Limitations Act as my wife paid off £60 after receiving a phone call from the solictors prior to February 2011 along with a demand which she kept from me - long story.
Anyway, recently we received a letter from the Solicitors enclosing the Oct 10 to Nov 11 Credit Card Statements informing us they were passing it on to a collection agency (Metropolitan Collection Services) who then wrote to us informing us that they were passing it on to a Collection Unit (Which is actually just a division of the same company). The letter from the Solicitors was received 17 days after the date on the letter and so by the time we received it the next 2 letters weren't far behind and we've managed to put it on hold for a short period as i have informed them it is in dispute.
On the basis that they have no Credit Card Agreement and no Credit Card Statements relating to the actual debt itself (other than a brought forward figure on the last 12 months statements) where do we stand? Is it possible they have already obtained a CCJ for which we weren't aware? Does this make a difference.
We're not the kind of people to avoid paying our debts, but feel that we are being bullied into paying something for which we have no knowledge or evidence of it actually existing.
Thanks
During the time since then, we have sent repeated letters (most of which seem to be ignored) requesting that they send us proof of the debt i.e. A Credit Card Agreement and Copies of the Credit Card Statements leading to the debt.
We actually received no direct response from the Solicitors, the only thing we received were further Demand Letters and it actually took my contacting the Financial Ombudsman and HSBC Complaints department to get an actual acknowledgement of my requests. I am advised that they do not have a copy of the Credit Card Agreement and all they have sent us are credit card statements dating back to October 2010 showing a brought forward balance + interest.
The debt itself must only refer to 2003 and prior as we moved at the end of 2003 and we're certain it hadn't arisen since then as we had changed banks at the same time. It would also explain the reason they took so long to write to us. Note that we have been provided with no information as to when the debt arose.
My wife did have a credit card back in 2003 but we're almost certain that we had paid it off using the proceeds from our house.
We can't use the Limitations Act as my wife paid off £60 after receiving a phone call from the solictors prior to February 2011 along with a demand which she kept from me - long story.
Anyway, recently we received a letter from the Solicitors enclosing the Oct 10 to Nov 11 Credit Card Statements informing us they were passing it on to a collection agency (Metropolitan Collection Services) who then wrote to us informing us that they were passing it on to a Collection Unit (Which is actually just a division of the same company). The letter from the Solicitors was received 17 days after the date on the letter and so by the time we received it the next 2 letters weren't far behind and we've managed to put it on hold for a short period as i have informed them it is in dispute.
On the basis that they have no Credit Card Agreement and no Credit Card Statements relating to the actual debt itself (other than a brought forward figure on the last 12 months statements) where do we stand? Is it possible they have already obtained a CCJ for which we weren't aware? Does this make a difference.
We're not the kind of people to avoid paying our debts, but feel that we are being bullied into paying something for which we have no knowledge or evidence of it actually existing.
Thanks

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