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OFT Debt Collection Guidance Updated

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  • OFT Debt Collection Guidance Updated

    http://www.oft.gov.uk/shared_oft/con.../OFT664Rev.pdf
    Tags: None

  • #2
    Re: OFT Debt Collection Guidance Updated

    Debt collectors warned off Facebook and Twitter

    Comment


    • #3
      Re: OFT Debt Collection Guidance Updated

      Also, reported by the BBC:
      BBC News - Debt collectors target Facebook to get money back

      Comment


      • #4
        Re: OFT Debt Collection Guidance Updated

        Well i must say am mighty please with the updated guidelines, i feel they are a bit overdue though. But never the less, this and the fact a lot of the more well known DCA's in consumer circles have had their license renewal minded to be refused/revoked - Such as BPO whos license actually expired in aprill 2011, and are only pretaining that license till a final decision to renew or not is made. Shows the OFT are finally starting to be firm with these companys where their fitness to hold a license is somewhat questionable as a result of their behavouir.
        Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (LB),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

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        The Governess; 6th March 2012 GRRRRRR

        Comment


        • #5
          Re: OFT Debt Collection Guidance Updated

          OFT publishes debt collection guidance

          Comment


          • #6
            Re: OFT Debt Collection Guidance Updated

            This has got to be a high priority read for anyone interested in CCA and debt collection issues. It really is one of the most pleasant reads I've had in a long time.

            A huge pat on the back to the OFT for their work on this one!

            Comment


            • #7
              Re: OFT Debt Collection Guidance Updated

              http://www.metro.co.uk/news/879112-d...ter-harassment

              :
              Sue Edwards, of Citizens Advice, welcomed the OFT’s move and said she hears of ‘frequent cases of unacceptable debt-collection practice’.
              ‘We have come across instances of Facebook being used and a case where Friends Reunited was used to get a phone number,’ she said.

              Comment


              • #8
                Re: OFT Debt Collection Guidance Updated

                ‘Using social media is a new take on an old practice of dropping off a postcard at someone’s property,’ said Gordon Ramsay, of the OFT.
                In my view, consumer help sites must also be mindful about allowing any debt collection firm, bank or affiliate to post on their website [EMPHASIS ADDED]

                Comment


                • #9
                  Re: OFT Debt Collection Guidance Updated

                  This latest guidance is a real kick in the teeth for the DCA threat monkeys. My reading of it is that you can demand they stop ringing you and only deal with you by email/snail mail.. Hopefully if this becomes widely known it will lead to redundancies in Leeds, Kilmarnock, Reigate etc etc. oh what a glorious day that would be.

                  Comment


                  • #10
                    Re: OFT Debt Collection Guidance Updated

                    A certain other forum like this was even allowing the likes of Lowells to post on its forum to get people to phone them - wonder if that broke OFT guidelines?

                    Comment


                    • #11
                      Re: OFT Debt Collection Guidance Updated

                      Originally posted by mr.ton View Post
                      A certain other forum like this was even allowing the likes of Lowells to post on its forum to get people to phone them - wonder if that broke OFT guidelines?
                      If it didn't then it surely would now but then again who cares about OTR now:beagle:

                      Comment


                      • #12
                        Re: OFT Debt Collection Guidance Updated

                        Perhaps that other forum will now fall foul of the OFT

                        Comment


                        • #13
                          Re: OFT Debt Collection Guidance Updated

                          I hope now we can be treated with a little more respect was disappointed there was not a point on a DCA ignoring all your correspondence or have i missed a bit

                          Comment

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