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Link - Received "Our agent would like to call...

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  • Link - Received "Our agent would like to call...

    Hi.

    I had a debt with GE money which has (allegedly) been sold on to Link Financial. Correspondence was received in March 2011 from link to which I replied with a short letter asking Link to forward "a copy of the original contract" and specifying that they do this within 14 days of the date of the letter.

    Last night (whilst away from home and feeling slightly under the weather) i received a phone call from them (02920 number) asking if I had received any of their correspondence (which I have not since 28 March - the guy mentioned a letter on the 1st of August and also mail being returned to them). They proceeded to read off my former address then my current address (the person on the phone mixed this up in, I presume, an attempt to trip me up, which I fell for - GE Money were informed of the change of address) They then proceeded to read off my date of birth (great - everything an undesirable needs to steal my identity - Data Protection breach!). Note that at this stage all I have said was "that is my current address". I hung up the call after advising the operator that I was in a poor signal area (which I was) when he tried to transfer me to Link (Oh, I thought he was Link!).

    I have returned home today to find the following on the door mat, with a post mark of the 19 09 11:


    So, having read through the forums here, the advice seems to be not to phone the number and ignore the letter. I am worried that they will turn up here tomorrow and start causing hassle - I don't know how best to proceed, other than I will be making a complaint regarding the Data Protection Breach.

    All help is appreciated.

    Regards

    Mattc1234
    Tags: None

  • #2
    Re: Link - Received "Our agent would like to call...

    They cannot lawfully visit you without an appointment. They cannot impose an appointment on you.

    Almost certainly nobody will turn up in any case. IF they do, just tell them to go away and shut the door. If they start playing up, call the police.

    Honestly, don't worry. It is highly unlikelly anyone will come - typical scare tactics!

    Comment


    • #3
      Re: Link - Received "Our agent would like to call...

      Thanks Casper.

      I thought that would be the case. If anything does occur, I'll post the details here.

      Regards

      Mattc1234

      Comment


      • #4
        Re: Link - Received "Our agent would like to call...

        Right, I waited in all day and no one came...

        ...actually, we were out of the house from 10 - 5 so if they did visit there was no one home and there is no evidence that they had come.

        Comment


        • #5
          Re: Link - Received "Our agent would like to call...

          Our Agent would like to call
          Does NOT mean a physical visit but a telephone call.
          It's intended to get YOU to call THEM to rearrange and then that's it, they've got you.

          Comment

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