Co-op Bank Ha Ha Ha

[Pinky69]

You have to laugh. The Co-op Bank are running a pilot scheme offering legal services in their branches. They need legal advice themselves. I had a dispute with them - they eventually had no choice but to go away - and in one letter the person dealing with the dispute 1) didn't know what constituted a legal agreement 2) didn't know what constituted a legal Default Notice and 3) insisted that the Bank was legally right. You couldn't make it up - the whole letter was full of legal errors. Good luck to them on their legal advice. I suggest all the bank's employees queue up for advice on consumer credit law.

[TUTTSI]

Re: Co-op Bank Ha Ha Ha

It was the Co op bank in Watford that had a seige last week and the whole area had to be evacuated.

[pompeyfaith]

Re: Co-op Bank Ha Ha Ha

Pinky,

Yup that is funny I had three default Notices from them all in the space of a week all with differing amounts.

[The Debt Star]

Re: Co-op Bank Ha Ha Ha

You have to laugh. The Co-op Bank are running a pilot scheme offering legal services in their branches. They need legal advice themselves. I had a dispute with them - they eventually had no choice but to go away - and in one letter the person dealing with the dispute 1) didn't know what constituted a legal agreement 2) didn't know what constituted a legal Default Notice and 3) insisted that the Bank was legally right. You couldn't make it up - the whole letter was full of legal errors. Good luck to them on their legal advice. I suggest all the bank's employees queue up for advice on consumer credit law.

My experience of this kind of thing is that all sorts of businesses try offering legal services to their customer base at "discount rates." Not just banks but IFAs and now the supermarkets. They then end up making such a pig's ear of things that it usually ends up having to go to kosher solicitors who have to pick up the pieces. The consumer ends up paying more overall.

There is also poor customer service and little or no personal service once the bank gets the job.

Take for example the probate services offered by the highstreet banks. A normal charge by the banks for dealing with probate is anywhere upwards from 6% of the gross value of an estate. More if they are the executors. On top of that they charge a pro rata mark up on any share transfers or sales.

Another example is will writing. Wills drawn up by banks are usually dreadful and invariably cost more to administer because they talk punters into appointing the bank as Executors.

[Caspar]

Re: Co-op Bank Ha Ha Ha

I've had lots of bad experiences with banks, but the Co-op have been nothing short of excellent with me. Funny how we all have our different experiences!

[pompeyfaith]

Re: Co-op Bank Ha Ha Ha

To be honest I think all banks are good when you are on there best side and feeding them money, but soon as you have difficulties and cross that line they change there tune.

[Caspar]

Re: Co-op Bank Ha Ha Ha

Couldn't agree more! When I was teaching and had money Lloyds TSB were superb. When I was retired on health grounds and needed their help they turned their backs and walked away.

[leclerc]

Re: Co-op Bank Ha Ha Ha

why not take in your loan agreement and ask them if you have a legal case for the misselling of the policy