Loan company accepting payments from debt management company

[moottie]

Re: Loan company accepting payments from debt management company

Hi,
I started a debt management plan 1 year ago with KFM. All my creditors accepted this although Everyday loans refused initially to agree to payments. However they have been recieving £35 a month off of a £2500 loan. In their recent statement from them they show all the payments but the loan debt has now increased to £4,000. KFM state via phone that Everyday loans have agreed to the payment terms. However I cannot seem to get this in writing.
If this continues I will owe nearly £15,000 by the time the plan ends which is more than all my debts together.
I have tried discussing this with the loan company who state that unless i make full payments as in the loan agreement this will be the case.
The debt management company state that the loan company have agreed reduced payments and the letter they sent me is a standard letter!
As I don't have written confirmation of this I am worried that by the end of my debt management plan I will be worse off because of this one company. Would I then be able to take this to the financial ombudsman or would i end up having to pay. I cannot seem to get an answer from the debt management company!

Hi I am in a debt management plan but am with the CCCS they are a government run organisation and do no charge any fees and they have been wonderful like you I have had problems with Everyday they have added money onto mine and when I last asked for a balance they make it a difference of £880 but we have now put them in the hands of the financial ombudsman as we could get no reply despite phonecalls and letters. Even the financial ombudsman can get no response which is a no no for everyday so they are now going to suffer. One advice I would give to you is to move over to the CCCS and also get in touch with the financial ombudsman and complain about everyday good luck